Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Dom Burke
3 June 2026
Rated 5 out of 5 starsVerified

An easy ordering process and super…

An easy ordering process and super quick delivery. Very happy.

Date of experience: 27 May 2026

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Paul Davis
3 June 2026
Rated 4 out of 5 starsVerified

An easy to navigate website

An easy to navigate website with 1000's of spares. Really easy to order but couldn't seem to find where I had to put the code in for the discount so ended up paying full price.

Date of experience: 3 June 2026

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LP
3 June 2026
Rated 5 out of 5 stars

Isabella eyelets and curtain hooks

Easy to find and order the products online.dispatched and received quickly.

Date of experience: 21 May 2026

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Ewan
3 June 2026
Rated 5 out of 5 starsVerified

The delivery was super fast and this…

The delivery was super fast and this was the cheapest price I could find online for this item. Very pleasant experience and I'll definitely be shopping here again.

Date of experience: 26 May 2026

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Simon Chandler
2 June 2026
Rated 5 out of 5 starsVerified

All very quick and efficient

All very quick and efficient

Date of experience: 26 May 2026

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Robert Knowles
2 June 2026
Rated 5 out of 5 starsVerified

Been extremely helpful in sorting a new…

Been extremely helpful in sorting a new fridge. Claire is a gem!!

Date of experience: 29 May 2026

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Duncan Turner
2 June 2026
Rated 5 out of 5 starsVerified

Good customer service and reasonable…

Good customer service and reasonable prices.

Date of experience: 5 February 2026

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Steve
1 June 2026
Rated 5 out of 5 starsVerified

The part I needed was easy to find

The part I needed was easy to find, with great drawings of the entire system which made it even easier to locate. The checkout was quick and simple to use. An email confirmation arrived as soon as I had placed the order, well before I left their website. Perfect! I will only deal with them for future parts and accessories. Thank you.

Date of experience: 1 June 2026

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diane sherwood
1 June 2026
Rated 5 out of 5 starsVerified

Hopefully you can deliver by this…

Hopefully you can deliver by this Thursday

Date of experience: 1 June 2026

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Andrew Fletcher
1 June 2026
Rated 5 out of 5 starsVerified

Parts Diagrams

Ordering was helped greatly by being able to view a parts diagram.

Date of experience: 1 June 2026

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Mrs Durrant
1 June 2026
Rated 5 out of 5 starsVerified

Good choice of products at competitive prices

Always have items at a good price with free delivery over a certain amount. Good choice as well.

Date of experience: 1 June 2026

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Rob BrookManchester, GB
31 May 2026
Rated 5 out of 5 starsVerified

Getting me out of a fix again

returning customer need i say more they stock virtually any spare part or accessory you can imagine

Date of experience: 31 May 2026

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neil west Yorkshire
31 May 2026
Rated 5 out of 5 starsVerified

Easy to get what you looking for

Easy to get what you looking for

Date of experience: 31 May 2026

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Catherine Richardson
31 May 2026
Rated 5 out of 5 starsVerified

received awning quickly and was…

received awning quickly and was excellent price

Date of experience: 25 May 2026

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