Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedfanatastic service
Reply from Leisureshopdirect24 May 2021
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe stuff I ordered turned up the next day. Can’t really beat that can you?
Reply from Leisureshopdirect24 May 2021
Dear Dave,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI ordered door catches for my dometic fridge which arrived a couple of days later. The price was cheaper than with other suppliers. I have used leisureshop for a number of years and have always received first class service.
Reply from Leisureshopdirect24 May 2021
Dear Phil
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAwesome place with great competitive prices. Swift next day delivery which helped as I needed the lock for my car. Would definitely recommend.
Reply from Leisureshopdirect24 May 2021
Mr Cooper
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedA good price and excellent service
Reply from Leisureshopdirect24 May 2021
Dear Customer
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedReceived new thetford fridge four days after ordering ,delivery to N Ireland ,great service.
Reply from Leisureshopdirect24 May 2021
Dear Gary
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and quick delivery.
Reply from Leisureshopdirect24 May 2021
Dear Fareham
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood parts, easy to order with fast and efficient delivery.
Reply from Leisureshopdirect24 May 2021
Dear Peter,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat price and next day delivery. What more could you actually ask for?
Reply from Leisureshopdirect20 May 2021
Dear Mr Stevens
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to order online. Dispatched and received very quickly. Thank you
Reply from Leisureshopdirect20 May 2021
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFirst rate service arrived quickly and was packaged really well.
Reply from Leisureshopdirect20 May 2021
Dear Mrs Smith
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service once I got the sizing informaiton I needed.
Reply from Leisureshopdirect20 May 2021
Dear Mr Cabot
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPurchased a dometic tcx 21 cooler of these guys what more could I say a flawless transaction excellent communication throughout the purchase and super fast delivery would recommend to anybody excellent service 5⭐️⭐️⭐️⭐️⭐️
Reply from Leisureshopdirect20 May 2021
Dear Mr Davis
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent delivered as promised
Reply from Leisureshopdirect20 May 2021
Dear Gary
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe service I received was absolutely fantastic the item I required was so easy to order and checkout was so simple and the cherry on the cake was that the item arrived two days early
Reply from Leisureshopdirect20 May 2021
Dear Mr Macaulay
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery. Good service.
Reply from Leisureshopdirect20 May 2021
Dear Mr White
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service. We already have a Waeco 35 litre compressor fridge, but the Dometic 21 litre cooler we have just ordered is for our weekly shop.
Would certainly recommend Leisureshop direct to our friends.
Reply from Leisureshopdirect20 May 2021
Dear Mr Parker
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy transaction and fast delivery , would not hesitate to purchase again from this company !
Reply from Leisureshopdirect20 May 2021
Dear Mr Field
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedEverything arrived promptly and as described. Thank you
Reply from Leisureshopdirect20 May 2021
Dear Mr Jones
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedCost ✅
Courier time ✅
Great service all round
Reply from Leisureshopdirect20 May 2021
Dear Mr Murphy
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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