Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedReally good product and swiftly delivered
Reply from Leisureshopdirect4 June 2021
Dear Ms Lees
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick service. Lost a star only because a screw was missing from it, but it’s been fitted. Many thanks 😊
Reply from Leisureshopdirect4 June 2021
Dear Mr Morrison
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedThank for your prompt attention to my order - as previously, you delivered exactly what was required.
Reply from Leisureshopdirect4 June 2021
Dear Hazel
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat customer service and fast delivery!
Reply from Leisureshopdirect4 June 2021
Dear Dominika
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Excellent site. Ordered TV aerial. Arrived very quickly. Great price. Recommended company.
Reply from Leisureshopdirect4 June 2021
Dear Janet
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Great support from the helpful sales team who answered my initial query very quickly. The dispatch and delivery service was also handled very professionally. Many thanks to all concerned, buying from you was a pleasure.
Reply from Leisureshopdirect4 June 2021
Dear Mr Brown
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPerfect fit, does the job would recommend
Reply from Leisureshopdirect4 June 2021
Dear Mrs Barton
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent product. Delivery service excellent. Excellent firm to do business with.
Read this review on TrustpilotVerifiedMALTA - fast delivery not withstanding BREXIT and COVID. Item as described.
Thx will opt to purchase again.
Reply from Leisureshopdirect4 June 2021
Dear Mrs Arab
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent next day delivery
Reply from Leisureshopdirect4 June 2021
Dear Mr Skitt
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItems bought sent as planned and arrived within 2/3 days. Good selection of goods. Good prompt service.
Reply from Leisureshopdirect4 June 2021
Dear Mr Evans
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood information on the web site easy to use and order. I was given a delivery date and it came early
Reply from Leisureshopdirect4 June 2021
Dear Mr Bromley
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat price and delivered earlier than expected! Superb service
Reply from Leisureshopdirect4 June 2021
Dear Mr Walton
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedVery pleasedwith order & delivery
Reply from Leisureshopdirect4 June 2021
Dear Sharaiei
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExact parts as advertised, good price & quick delivery
Reply from Leisureshopdirect4 June 2021
Dear Robspeed24
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedYour DPD delivery delivery to wrong address and was 2 days later in delivering to me Consequently the customer to whom these items were to be fitted to was let down.The items were good but delivery was terrible even after they sent me a Sorrydpd local iced biscuit
Reply from Leisureshopdirect4 June 2021
Dear Mr Smith
Thanks for your feedback. We do try to make everything as streamlined as possible. We have noted your comments and will certainly look into it.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent price, prompt delivery and well packaged
Reply from Leisureshopdirect4 June 2021
Dear Ms Summer
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick service
Reply from Leisureshopdirect4 June 2021
Dear Mr Edge
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service. I found the part I needed easily on the website, the price was competitive and it arrived a couple of days later.
Reply from Leisureshopdirect4 June 2021
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent product, just what we wanted for our T5. Fits perfectly and arrived very quickly.
Reply from Leisureshopdirect4 June 2021
Dear Mr Iain O
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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