Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent product with a brilliant delivery time, very happy.
Reply from Leisureshopdirect20 May 2021
Dear Christopher
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedThe very best service
Reply from Leisureshopdirect20 May 2021
Dear Mr Eddy
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service. When product was unavailable I received a very pleasant phone call to explain and refund. So unusual to receive such courtesy.
Reply from Leisureshopdirect20 May 2021
Dear Molossi
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedRapid delivery and good communication.
Read this review on TrustpilotVerifiedQuick and efficient.
Reply from Leisureshopdirect20 May 2021
Mr Payne
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered item with next day delivery.
Rescheduled my dairy and waited in the following day, however item did not arrive.
Said item arrived the following day
Reply from Leisureshopdirect20 May 2021
Dear Mr Steel
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAmazing service, ordered a Heki 2 rooflight and it was delivered the following morning. Can’t recommend them enough.
Reply from Leisureshopdirect20 May 2021
Dear Mr Smith
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem was at the best price I could find online or in stores. Delivery was with 48 hours with updates. Chair was exactly as described and a perfect gift. The recliner is lovely and wide and very supportive for the larger frame. Great quality product, good delivery and very well received by someone who finally feels secure in a garden chair.
Reply from Leisureshopdirect20 May 2021
Dear Ms Richardson
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service great prices quick delivery
Reply from Leisureshopdirect20 May 2021
Dear Mr Green
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick service from odering to delivery
Reply from Leisureshopdirect20 May 2021
Dear John
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service
Reply from Leisureshopdirect19 May 2021
Dear Mr Mutton
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGood quality item. Very fast delivery
Reply from Leisureshopdirect19 May 2021
Dear Mr Newby
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service with fast delivery
Reply from Leisureshopdirect19 May 2021
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Difficulty placing an order due to some technical issues, after contacting the company they worked hard to ensure that my order would be processed efficiently. I will certainly be using them again with such a great after sales team.
Reply from Leisureshopdirect19 May 2021
Dear Mr Wiggins
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good awning pleased with the ease of putting it up.
Reply from Leisureshopdirect19 May 2021
Dear Vicki
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service, prompt delivery, the jockey wheel was a good replacement, although I had to trim the centre a little to allow it to fit. The Alko wheel was a bit expensive, however, it was the best priced one I found!
But, I would buy from them again.
Reply from Leisureshopdirect19 May 2021
Dear Marky
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick and efficient service.
Reply from Leisureshopdirect19 May 2021
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedfantastic service
Reply from Leisureshopdirect19 May 2021
Dear Clothier
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and price have used them afew times now
Reply from Leisureshopdirect19 May 2021
Dear Mr Purvis
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery. Goods arrived undamaged. Great stuff
Reply from Leisureshopdirect19 May 2021
Dear Mr O'Leary
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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