Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedFast delivery easy to use website and payment
Reply from Leisureshopdirect7 May 2021
Dear Dave
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI ordered towing mirrors. Easy to order, arrived very quickly. Item appears to be good but not used yet.
Reply from Leisureshopdirect7 May 2021
Dear N N
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBought two lovely sun loungers, great quality. Great customer service. Fast delivery. Would highly recommend and will definately buy from Leisure Shop Direct again
Reply from Leisureshopdirect7 May 2021
Dear Lisa
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThey were very helpful in providing the right item that I required
Reply from Leisureshopdirect7 May 2021
Dear Timothy
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick service and good products.
Reply from Leisureshopdirect7 May 2021
Dear Anon
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedCould not ask for a more prompt service, supply and delivery
thank you
.
Regards James.
Reply from Leisureshopdirect7 May 2021
Dear James
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to order and quick delivery
Reply from Leisureshopdirect6 May 2021
Dear Mr Robinson
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedUsed leisure people before , found them to be very helpful and true to there word
Reply from Leisureshopdirect6 May 2021
Dear Mr Spence
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAll round good service
Reply from Leisureshopdirect6 May 2021
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service definitely recommend
Reply from Leisureshopdirect6 May 2021
Dear David
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWould be willing to use again in the future
Reply from Leisureshopdirect6 May 2021
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExactly what I needed, quick delivery great service
Reply from Leisureshopdirect6 May 2021
Dear Leah
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI bought fridge shelf retainers. They were exactly the right thing and were delivered promptly snd efficiently - good customer service.
Reply from Leisureshopdirect6 May 2021
Dear Mr Delaine
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedStruggled to find this very unique handbrake cable for my Alko chassis Hymer motorhome delighted to get it so quickly a bit of an expensive shipping cost £10 but happy to get my van back in good order.
I would recommend leisureshopdirect.
Reply from Leisureshopdirect6 May 2021
Dear George
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat price well made product .
Very quickly dispatched will use again when anything else is required
Reply from Leisureshopdirect6 May 2021
Dear Mr Williams
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast and effective service thank you
Reply from Leisureshopdirect6 May 2021
Dear Joan
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery helpful, after another company sent me the wrong part for my Alde boiler lesureshop made sure I got the right part before placing my order . Good value, arrived in good time now my boiler is up and running again. Will definitely visit thiere web site first next time I'm looking for parts .
Reply from Leisureshopdirect6 May 2021
Dear Stephen
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent customer service, prompt replies to emails and fast delivery service. Would highly recommend.
Reply from Leisureshopdirect6 May 2021
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedCompetitive price, good communication and quick delivery.
Reply from Leisureshopdirect6 May 2021
Dear Neil
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
Customer Services
Leisureshopdirect Ltd
VerifiedGood product,great service.
Reply from Leisureshopdirect6 May 2021
Dear Mr Mason
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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