Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent service. Only took a few days to arrive and price of item was good.
Reply from Leisureshopdirect15 April 2021
Dear Mr Hobbs,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick delivery. Exceeded my expectations.
Reply from Leisureshopdirect15 April 2021
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Purchased two heki gas struts exactly what I wanted but found them cheaper elsewhere also postage costly and delivery date not kept
Reply from Leisureshopdirect16 April 2021
Thank you for your feedback, we have noted your comments and will certainly look into it.
Customer Services
Leisureshopdirect Ltd
VerifiedMy campervan fridge freeze was delivered in less than 24 hours after ordering and was also well priced too.
Reply from Leisureshopdirect13 April 2021
Dear Mr Nugent,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedTop class service
Reply from Leisureshopdirect9 April 2021
Mr Hannah,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedeverything you need under one roof,so glad i found your site.
Reply from Leisureshopdirect9 April 2021
Dear Mr Anderson,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedHad an issue with an item, a couple of Emails later everything sorted to my satisfaction , overall an excellent experience.
Reply from Leisureshopdirect9 April 2021
Dear Mr Tillcock,
Thanks for taking the time to write us a review. We are glad our team could help you make the ordering process easy for you. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
A very ethical family run business who will go the extra mile to help. Craig the owner is a very honest and genuine person. Hope to deal with them again soon
Reply from Leisureshopdirect14 April 2021
Hi Emma, I am really sorry about this, please see the email I have now sent you (please check junk box if not visible in inbox), I would like to sort this for you, kind regards Craig
VerifiedGreat service will definitely use again
Reply from Leisureshopdirect9 April 2021
Dear Bussey,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good service from Leisureshopdirect and the Avtex 21.5 Connected TV with Travel Case performs perfectly
Reply from Leisureshopdirect9 April 2021
Dear Mr Shaw,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellant service
Reply from Leisureshopdirect9 April 2021
Dear Mr Bennett,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service as always. A pleasure to shop with 👍
Reply from Leisureshopdirect9 April 2021
Dear Mr Larcombe
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery. Corrected a mistake by sending replacement as soon as I’d explained the problem. Have already recommended to friends.
Reply from Leisureshopdirect9 April 2021
Dear Richardson,
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifieddelivered on time as promised
Reply from Leisureshopdirect9 April 2021
Dear Markin,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick and efficient, just what I needed.
Reply from Leisureshopdirect9 April 2021
Dear Mr Growcott,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent product and service
Reply from Leisureshopdirect9 April 2021
Dear Larry
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedI placed my order on the Company’s Website again easy to use and find what I was looking for, placed my order and received it within a couple of days by Royal Mail Tracking, I will be placing further orders later as this really is a first class service.
Reply from Leisureshopdirect9 April 2021
Dear Mr Spence,
It is great to hear everything went well. Thanks for leaving such a wonderful review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat selection of parts, good prices and very quick service
Reply from Leisureshopdirect9 April 2021
Dear Mr Cairns,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and products.
Reply from Leisureshopdirect9 April 2021
Mr Malcolm,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedgood service delivered promptly
Reply from Leisureshopdirect9 April 2021
Dear Michael,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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