Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedQuick delivery, product exactly what I wanted. Will use them again.
Reply from Leisureshopdirect22 April 2021
Dear Mr Price
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, delivered within 24 hours..... would recommend
Reply from Leisureshopdirect22 April 2021
Dear Ms Dornan,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedI ordered my strimmer on line, it arrived within the delivery time, and well packed, all the pieces were there and intact.
Reply from Leisureshopdirect22 April 2021
Dear Mr Jacobs,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and fantastic awning ! We are extremely pleased
Reply from Leisureshopdirect22 April 2021
Dear James,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future. We look forward to help you in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery helpful , acting very promptly and efficiently.
Reply from Leisureshopdirect22 April 2021
Dear Ms Leyshon,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick delivery, cannot fault Leisureshopdirect.
Reply from Leisureshopdirect22 April 2021
Dear Martin
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery, correct products
Reply from Leisureshopdirect21 April 2021
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat products and customer service is excellent. Highly recommended
Reply from Leisureshopdirect20 April 2021
Dear Ian,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI ordered a Caprice MK3 oven shelf for a caravan, the service was excellent and received promptly, quality of finish was excellent and fitted perfectly. I would not hesitate to use this company again. Very satisfied
Reply from Leisureshopdirect20 April 2021
Dear Mr Milton,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDo what they say on tin! Clear description on website, correct items delivered
Reply from Leisureshopdirect16 April 2021
Dear Mr Broomhead,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery prompt shipping, very attentive to questions. Couldn’t ask for more.
Reply from Leisureshopdirect16 April 2021
Dear Tnoll,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product, price and comms. 👍🏻
Reply from Leisureshopdirect16 April 2021
Dear KV
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedI was happy with the product and the price, the website ordering process was a little fiddly compared to some, but that wouldn't stop me ordering again as the products arrived quickly
Reply from Leisureshopdirect16 April 2021
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivered on time and what I ordered
Reply from Leisureshopdirect16 April 2021
Dear Misty,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Can’t praise this company enough, we arrived on site in our touring caravan to find that our water pump stopped working after a few hours. We located the replacement pump at 1pm on this website, it was delivered within 24 hours. Its now up and running at 3 pm the next day, brilliant service. Would definitely recommend.
Reply from Leisureshopdirect16 April 2021
Dear Ms Dornan,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product and excellent service.
Reply from Leisureshopdirect16 April 2021
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived on time and as per description
Reply from Leisureshopdirect16 April 2021
Dear Jo
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service, on time quick delivery
Reply from Leisureshopdirect16 April 2021
Thank you for your review. We are pleased to know about your experience. We look forward to be of service to you in future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery
Easy website
Nice product
Reply from Leisureshopdirect16 April 2021
Dear Andrew,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedgood service and price
Reply from Leisureshopdirect16 April 2021
Dear Wickenden,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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