Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood service, good price, quick delivery.
Reply from Leisureshopdirect16 April 2021
Dear John,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to access website. Straightforward payment system. Delivered as stated. Well packaged. Recommended.
Reply from Leisureshopdirect16 April 2021
Dear Mr Hawkins,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered a tent online, one of the special offers. Good deal. Delivered within 48 hours . Haven’t had to contact them but good communication via email about order. Would recommend
Reply from Leisureshopdirect16 April 2021
Dear Mrs Breen,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat price and fast delivery. What more could you want!
Reply from Leisureshopdirect16 April 2021
Dear Paul,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service absolutely brill delivery times
Reply from Leisureshopdirect16 April 2021
Dear Gary,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSpeedy delivery,website is very clear,loads of products,we bought just what we needed for our old Thetford fridge.Would certainly recommend to other caravan users.Cheers.
Reply from Leisureshopdirect16 April 2021
Dear Mr Vernon,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExellent service as always
Reply from Leisureshopdirect16 April 2021
Dear Mr Hopley,
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVERY GOOD TO DEAL WITH AAAAAAA+++++++
Reply from Leisureshopdirect16 April 2021
Dear Mr Hill
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery
Reply from Leisureshopdirect16 April 2021
Dear Mr Slack
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood quick service.
Reply from Leisureshopdirect16 April 2021
Dear Mr Gilbert
Thank you for your review. We are pleased to know about your experience. We look forward to be of service to you in future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service very fast delivery.
Reply from Leisureshopdirect16 April 2021
Dear Mr Davies
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedStraightforward ordering and speedy delivery.
Reply from Leisureshopdirect16 April 2021
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedAlready said in previous review that the customer service is brilliant
Reply from Leisureshopdirect16 April 2021
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived promptly and as described.
Reply from Leisureshopdirect14 April 2021
Hi there, I'm glad all has ran smoothly and thank you for your custom. Please see the email I have now sent you (please check junk box if not visible in inbox) kind regards Craig
VerifiedClear website, well packaged.
Reply from Leisureshopdirect16 April 2021
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived promptly, well packaged.
Reply from Leisureshopdirect16 April 2021
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood reliable service.
Reply from Leisureshopdirect16 April 2021
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGot the door seal as described arrived earlier than said very happy with the product 🌟🌟🌟🌟🌟👍
Reply from Leisureshopdirect16 April 2021
Dear Mr Ewing,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifieditem arrived quickly and is of good quality
Reply from Leisureshopdirect16 April 2021
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedDoes the job.... very quick delivery
Reply from Leisureshopdirect15 April 2021
Dear Mr Gibbs
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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