Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent despatch and delivery times from placement of order. Would be using again. Thanks
Reply from Leisureshopdirect9 April 2021
Dear Mr Ross,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedCan't fault the ordering and delivery time.
Excellent service all round,ordered the item on the afternoon and received the item in Scotland the next day.
Reply from Leisureshopdirect7 April 2021
Hi there, please see the email I have now sent you (check junk box if not visible in inbox), kind regards Craig
VerifiedFirst class service as usual.
Reply from Leisureshopdirect9 April 2021
Dear Sargent,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery. Could not be better.
Reply from Leisureshopdirect9 April 2021
Dear Julian,
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAlways very easy and quick business. Thank you.
Reply from Leisureshopdirect9 April 2021
Dear Mr Kacina,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat range of stock clearly displayed on website, very speedy dispatch & delivery of orders. Quick response to email queries.
Reply from Leisureshopdirect9 April 2021
Dear Mrs Bradford,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSuper fast delivery, good price. Would buy from Leisureshop direct again.
Reply from Leisureshopdirect9 April 2021
Dear Mollie,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good and prompt service
Reply from Leisureshopdirect9 April 2021
Dear Stenhouse,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrder received within 36 hours, excellent service, thank you
Read this review on TrustpilotVerifiedBought a replacement dump cap for the porta potti. Good price, delivered on time. Well done.
Reply from Leisureshopdirect9 April 2021
Dear Mr Moore,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedReal easy to order and delivered to the door for the best price I could find on line.
Highly recommend!
Royal Mail on the other hand...... box was squashed to within an inch of it’s life but luckily part still looks ok. Not fitted it yet but sure it will be fine.
Reply from Leisureshopdirect9 April 2021
Dear Rich,
Thanks for letting us know about your experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived prompltly
Reply from Leisureshopdirect9 April 2021
Dear Ms Chenery,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Verifieddelivered on time
Reply from Leisureshopdirect9 April 2021
Dear Colin,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWebsite was easy to navigate and found the part I needed easily. Good price and super quick delivery.
Reply from Leisureshopdirect9 April 2021
Dear Lynsey
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent company . Great stock level . Delivered next day. Competitively priced .
Would highly recommend.
Reply from Leisureshopdirect9 April 2021
Dear Graeme,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt service, good product
Reply from Leisureshopdirect9 April 2021
Dear Mr Jones
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery, great price
Reply from Leisureshopdirect9 April 2021
Dear Mr Stevens,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedTumbled into this site, when looking for some bare essentials when on the road with my old van, who needs canvas (read nylon) when you have a steel 'tent' on wheels. I looked at the package and range of other items available, which was very good, but in truth, some specialists sellers do go further. However, the essentials of my needs, worked out very well, when delivery was taken into account. So, best value overall, but also exceptional service with goods arriving via DPD on next working day. I will return no doubt, as my world, like all others, has narrowed, and the home shores will have to put up with me. I will be looking for the quieter parts though, I'm no beach boy.
Further to the above, I did have need to make an enquiry with Leisureshop, and again received rapid and responsive service, conmfirming my first impression of excellent, quality, service, sadly not all businesses are able to lay claim to such principles.
Reply from Leisureshopdirect9 April 2021
Dear Graham,
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct arrived next day. Great service.
Reply from Leisureshopdirect9 April 2021
Dear Lil,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFantastic service quick delivery what more can you ask for
Reply from Leisureshopdirect9 April 2021
Dear Mr Hern,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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