Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent company very fast service and proffesional
Reply from Leisureshopdirect9 April 2021
Dear David,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service ordered online Saturday online despatched to france Monday arrived thursday
Reply from Leisureshopdirect9 April 2021
Dear Mr Dyke,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI only gave this four stars because it came later than I expected, apart from that the service and product was excellent
Reply from Leisureshopdirect30 March 2021
Hi Paul, please see the latest email I have just sent you (please check junk box if not visible in inbox), kind regards Craig.
VerifiedExcellent service and product. The item arrived very quickly,was well packed and is exactly as advertised and what we wanted.
Reply from Leisureshopdirect1 April 2021
Dear Mr Rowe,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem as described. Quick delivery, Fair price
Reply from Leisureshopdirect1 April 2021
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood website with lots of information on products and availability. Easy to order and quick delivery
Reply from Leisureshopdirect26 March 2021
Dear Graham,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSeemless, fast and arrived ahead of schedule. Thanks!
Reply from Leisureshopdirect26 March 2021
Dear Mr Field,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExactly as described and fairly quick delivery. A+++
Reply from Leisureshopdirect25 March 2021
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI recently purchased some roof lights,found the products to be of great quality. Delivered to my door quickly, huge supply of parts available good customer service and support.would I use again, Absolutely.
Thanks again.
Mr Maines.
Reply from Leisureshopdirect25 March 2021
Dear Mr Maines,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedvery good product
Reply from Leisureshopdirect25 March 2021
Dear Mr Johnson,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGoods as described, arrived earlier than expected,
Will deal with them again.
Reply from Leisureshopdirect25 March 2021
Dear Richard,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFor the excellent service and quick delivery of our order.
Reply from Leisureshopdirect25 March 2021
Dear Diane,
Thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Customer Services
Leisureshopdirect Ltd
VerifiedHaven’t fitted the part yet but good communication re delivery and very pleased with the servicr
Reply from Leisureshopdirect25 March 2021
Dear Ruth,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct as described and arrived on time
Reply from Leisureshopdirect25 March 2021
Dear Dave,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service
Reply from Leisureshopdirect25 March 2021
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product and very pleased
Very lightweight, ideal for transport
Also great turnaround for delivery
Reply from Leisureshopdirect25 March 2021
Dear Mr Greenley,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service , delivered on time.
Great website and range.
Reply from Leisureshopdirect25 March 2021
Dear Mr Down,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt service and great items. Two bits missing but I transferred them from the old cassette.
Reply from Leisureshopdirect25 March 2021
Dear Mr Gaulton,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedJust the job, it worked perfectly.
Reply from Leisureshopdirect25 March 2021
Dear Mr Weeks,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivered promptly
Reply from Leisureshopdirect25 March 2021
Dear Lee,
It is great to hear you had a good experience with your order with us. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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