Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedOrdered on Thursday morning and arrived Friday afternoon excellent delivery.
Reply from Leisureshopdirect30 October 2020
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBought the milenco steering lock and it seems to be a brilliant piece of kit. So quick and easy to put on / take off but it is a little bit on the heavy side but I suppose that’s what you get when you want something robust and solid. I read one review that said it leaves an indentation on the steering wheel, well that’s true on my mustang but it soon disappears. Just hope it’s never put to the test and deters the scum bag car thieves.
Reply from Leisureshopdirect30 October 2020
Dear Mr Hales,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered a cover for my motorhome on a Friday it arrived on Monday a super fast delivery. Ordering was easy and communication very good. Will use again.
Reply from Leisureshopdirect30 October 2020
Dear Mr Gascoyne,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, fast delivery
Reply from Leisureshopdirect30 October 2020
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick and easy process! Fast delivery and great trusty product!
Reply from Leisureshopdirect30 October 2020
Dear Jess,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick service and a good price, will use again.
Reply from Leisureshopdirect30 October 2020
Dear Mr McNab,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent product and service.
Reply from Leisureshopdirect30 October 2020
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBest price at the time on ebay. These are substantial ramps, the shop got them to me well packed and a day earlier than expected. Felt sorry for the courier who had to carry the box to my doorstep. Happy with ramps and Leisureshopdirect - would use again.
Reply from Leisureshopdirect30 October 2020
Dear Leggit,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price on time
Derek
Reply from Leisureshopdirect30 October 2020
Dear Mr McKenzie,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
Customer Services
Leisureshopdirect Ltd
VerifiedYou promised my barrel will be delivered on the date you gave me we did not sit in waiting for a delivery you stuck to your promise we’ll done
Reply from Leisureshopdirect30 October 2020
Dear Mr Thomson,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedA great service all round definitely shop here again.
Thank you 😊
Reply from Leisureshopdirect30 October 2020
Dear Mr Barnes,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, thank you.
Reply from Leisureshopdirect30 October 2020
Dear Mr Gray,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAll the items purchased were very carefully packed within a large cardboard box to ensure that they arrived in pristine condition. Again excellent value. Many thanks!
Reply from Leisureshopdirect30 October 2020
Dear Michael,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat! Found what I needed and was delivered speedily.
Reply from Leisureshopdirect30 October 2020
Dear Mr Brighton,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedGood product ,great service ,thank you
Reply from Leisureshopdirect30 October 2020
Dear Mr Potkins,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedAs Aways a brilliant service. and such a range of products.
Reply from Leisureshopdirect30 October 2020
Dear Mr Eldridge,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery, good price.
Reply from Leisureshopdirect30 October 2020
Dear Mr Hammond,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price, great communication with speedy delivery. Thank you
Reply from Leisureshopdirect30 October 2020
Dear Mr MacDonald,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service, quick delivery.
We bought this to use in a wooden cabin, looks great. Very pleased.
Reply from Leisureshopdirect30 October 2020
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product. Great Price. Fast delivery. Many thanks
Reply from Leisureshopdirect30 October 2020
Dear Medina,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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