Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedDoing exactly what they promised
Date of experience: 2 September 2026
Reply from Leisureshopdirect29 September 2026
Hi there,
Thanks for the kind words, we really appreciate your feedback. We will keep doing what we do, and we look forward to your next order.
The team at Leisureshopdirect.com
Verifiedquick and easy to order
Date of experience: 11 September 2026
Reply from Leisureshopdirect29 September 2026
Hi Jackie,
Thank you for the kind review. Caravan and motorhome products have a lot of sizes and variations, so we try to make the right one clear as possible. Good to hear it worked well for you.
The team at Leisureshopdirect.com
VerifiedYour site was easy to navigate
Date of experience: 11 September 2026
Reply from Leisureshopdirect29 September 2026
Hi there,
Thanks for the review. Finding the right part number for your own model should be the easy part, so it's good to hear our listings did their job.
The team at Leisureshopdirect.com
VerifiedSite has easy way to click and add parts
Date of experience: 11 September 2026
Reply from Leisureshopdirect29 September 2026
Hi there,
Thank you. A website should be easy to use, so we keep ours as simple and easy as possible. Good to hear ours did the job.
The team at Leisureshopdirect.com
VerifiedEasy to use. Fair price.
Date of experience: 11 September 2026
Reply from Leisureshopdirect29 September 2026
Hi Alan,
Thanks for the review. We put a lot of work into the parts diagrams and search on the site, so it's good to hear you found the right spare without any problem.
The team at Leisureshopdirect.com
VerifiedVery easy ordering
Date of experience: 11 September 2026
Reply from Leisureshopdirect29 September 2026
Hi there,
Thanks for the review. We put a lot of work into the parts diagrams and search on the site, so it's good to hear you found the right spare without any problem.
The team at Leisureshopdirect.com
VerifiedThe gas monitor works well brilliant
Date of experience: 31 August 2026
Reply from Leisureshopdirect29 September 2026
Hi Susan,
Thanks for the review. We're pleased you're happy with the Truma Gas Levelcheck, and we hope it gets plenty of use this year and next. All the best from the team.
The team at Leisureshopdirect.com
Verifiedone product not in stock, but otherwise OK
Date of experience: 10 September 2026
Reply from Leisureshopdirect29 September 2026
Hi there,
Thanks for the review, it means a lot to us. We look forward to serving you again in the future.
The team at Leisureshopdirect.com
VerifiedAlways come back to Leisure Shop Direct as they always manage to stock what we are looking for at an attractive price. They even managed to send a bathroom tap to Spain when ours developed a leak and no one - not even our caravan dealer was able to help. Always helpful.
Date of experience: 10 September 2026
Reply from Leisureshopdirect29 September 2026
Hi there,
Thanks for the review and for recommending us. We hope to see you again the next time you need caravan spares or camping gear.
The team at Leisureshopdirect.com
VerifiedGot the product I needed but delivery wasn’t as quick as indicated at time of purchase. My package seemed to get ‘stuck’ showing as dispatched on the Royal Mail tracking info. 3 days later got delivery info 2 hours ahead of receiving package.
Date of experience: 2 September 2026
Reply from Leisureshopdirect29 September 2026
Hi Linda,
Thank you for the review. We're sorry the delivery took longer than it should have, which is frustrating when you're waiting on a part, and we're glad the item itself was right. Thanks for the fair comments.
The team at Leisureshopdirect.com
VerifiedGreat selection great price and stock levels
Date of experience: 9 September 2026
Reply from Leisureshopdirect29 September 2026
Hi there,
Thanks for the review. We check our prices against other caravan and camping retailers regularly to keep them competitive, so it's great to hear it showed. We hope to help again soon.
The team at Leisureshopdirect.com
Verifiedeasy prcoess
Date of experience: 9 September 2026
Reply from Leisureshopdirect29 September 2026
Hi Gwen,
Thank you. Tracking down an obscure caravan or motorhome spare shouldn't be hard work, and we're pleased the website made it easy. We hope to see you again.
The team at Leisureshopdirect.com
VerifiedEasy system
Date of experience: 9 September 2026
Reply from Leisureshopdirect29 September 2026
Hi Jane,
Thanks for the review. We put the work into the search and the product pages so you find what you came for and get on with your day. Good to hear it went smoothly.
The team at Leisureshopdirect.com
VerifiedVery easy to work through the menu
Date of experience: 8 September 2026
Reply from Leisureshopdirect29 September 2026
Hi Patrick,
Thanks for the review. A simple order process is what we are looking to achieve, so this is great to hear. All the best.
The team at Leisureshopdirect.com
A good choice of camping equipment, placed a order late at night and with in 36 hours it was in my doorstep
Date of experience: 8 September 2026
Reply from Leisureshopdirect28 September 2026
Hi Paul,
Thanks for the review. We put a lot of effort into getting orders out quickly, so it's great to hear yours arrived promptly. We hope to help again soon.
The team at Leisureshopdirect.com
VerifiedVery good service item was with me in less then 36 hours
Date of experience: 28 August 2026
Reply from Leisureshopdirect28 September 2026
Hi Paul,
Thank you. Fast delivery is one of our favourite things to read in a review, and we'll pass yours on to the warehouse team who packed your order.
The team at Leisureshopdirect.com
VerifiedEasy to use website good prices different postage choices
Will update once I receive my products
Date of experience: 8 September 2026
Reply from Leisureshopdirect28 September 2026
Hi Karen,
Thank you. A website should be easy to use, so we keep ours as simple and easy as possible. Good to hear ours did the job.
The team at Leisureshopdirect.com
VerifiedOrdering on the web site was so easy and a very fast delivery.
Date of experience: 29 August 2026
Reply from Leisureshopdirect28 September 2026
Hi there,
Thank you. Keeping parts on the shelf for vans nobody else supports any more is a business choice we have made, and reviews like yours tell us it is worth it.
The team at Leisureshopdirect.com
VerifiedGood advice and sign-posting via the email queries department.
Date of experience: 8 September 2026
Reply from Leisureshopdirect28 September 2026
Hi Pete,
Thanks for the review. Caravan and motorhome products throw up plenty of questions, and we like answering them. Get in touch any time you're unsure.
The team at Leisureshopdirect.com
VerifiedHaven't fitted the roof vent yet but can't complain about the service or delivery time, it arrived the next day! The unit inside the box would benefit from some packaging, stopping it from rattling around but that is more a fault with the supplier than the seller I would think. Edit: extractor fitted and working perfect.
Date of experience: 29 August 2026
Reply from Leisureshopdirect28 September 2026
Hi Roy,
Thank you for the balanced review. The praise is appreciated and the criticism is noted, and both are useful to a business our size. Thanks for taking the time.
The team at Leisureshopdirect.com
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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