Phillips
11 March 2020
11 March 2020
VerifiedExcellent price and service.
Excellent price and service.
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent price and service.
Read this review on TrustpilotVerifiedGreat product, delivered promptly
Reply from Leisureshopdirect13 March 2020
Thanks for taking the time to write us a review. It is great to hear that we helped you in the run up to the order and everything went well. We look forward to helping you again in the future.
VerifiedAll was spot on.
Reply from Leisureshopdirect13 March 2020
Dear Paul,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedGood communication. Fast delivery. All as promised.
Reply from Leisureshopdirect13 March 2020
Dear Mr Anderson,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedPurchased an item for my van as a first time customer. The website was easy to use and navigate. My only disappointment was the lack of postage options. There was One advertised for 2.99 but wasn't available to me. I'd have liked to see if or why it wasn't, like the item being too heavy etc.
I would still use the company and my comme ts would only improve my opinion from 4 to 5.
VerifiedGoed gelverd
Read this review on TrustpilotVerifiedgood quick service
Reply from Leisureshopdirect13 March 2020
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedPlaced my order on Wednesday and received it on the Friday very fast delivery excellent service.
Reply from Leisureshopdirect13 March 2020
Dear Mr Meek,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedBrilliant service
Reply from Leisureshopdirect13 March 2020
Dear Sallie,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedGood service.
Reply from Leisureshopdirect13 March 2020
Dear Russ,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedGood product at a good price, quick delivery.
Shipping cost to Europe very expensive and has no relationship to the actual cost.
Date of experience: 11 March 2020
Read this review on TrustpilotVerifiedExcellent service
Reply from Leisureshopdirect13 March 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedWe always have really good service, by helpful staff.The only suggestion I would make is perhaps an improved way of selling to local people, who, (like I have been doing) wish to make a quick over the counter purchase. I know that the shop is essentially an internet shop.
Read this review on TrustpilotVerifiedExcellent service
Reply from Leisureshopdirect13 March 2020
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedGreat price and quick delivery
Reply from Leisureshopdirect13 March 2020
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Verifiedgood straightforward and knowledgeable staff. prompt delivery, with full fitting instructions . Replacement electric waterpump for 1993 caravan toilet (flushed with success).
Reply from Leisureshopdirect13 March 2020
Dear Mr Grindey,
Thanks for taking the time to write us a review. It is great to hear that we helped you in the run up to the order and everything went well. We look forward to helping you again in the future.
VerifiedExcellent service from Leisureshopdirect. Very fast delivery and cheaper than e-bay. The parts I bought fitted my caravan perfect.10/10. Thanks. Regards Colin.
Reply from Leisureshopdirect13 March 2020
Dear Colin,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedThey had the best prices for what I wanted, and free delivery. Communications were good and the delivery very prompt. I would recommend Leisureshopdirect without hesitation, and will use them again.
Read this review on TrustpilotVerifiedThey supplied exactly what i needed. Good delivery time as well.
Read this review on TrustpilotVerifiedGreat speedy delivery to Australia
Reply from Leisureshopdirect6 March 2020
Dear Scott,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers. We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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