Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedArrived very Quickly. Excellent service
Reply from Leisureshopdirect27 March 2020
Dear Mr Hopley,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Verifieduick ,,,,,,,,,,,,,,,,,,,,,,,,,
quick service at right price cannot be better
Reply from Leisureshopdirect27 March 2020
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Verified6 years, so far and always prompt delivery of all my request,even a new control board for our fridge-freezer,have nothing but praise.
Reply from Leisureshopdirect27 March 2020
Dear Mr Greenway,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedQuick delivery, fitted perfectly.
Reply from Leisureshopdirect27 March 2020
Dear Sheila,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedFast and efficient service all supplied parts were as described
Reply from Leisureshopdirect27 March 2020
Dear Mr Barton,
Thanks for taking the time to write us a review. It is great to hear that we helped you in the run up to the order and everything went well. We look forward to helping you again in the future.
VerifiedThanks for the prompt delivery and price.was able to do a couple of days before the lock down
Reply from Leisureshopdirect27 March 2020
Dear Andrew,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Great prices and had everything in stock
Very quick delivery
Reply from Leisureshopdirect27 March 2020
Dear Mr Bodman,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedVery good service would use again
Very quick delivery
Thanks
Reply from Leisureshopdirect27 March 2020
Dear Mr Clark,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedFast delivery brilliant service
Reply from Leisureshopdirect27 March 2020
Dear Mr Bowes,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedCan always find what we need and fast and efficient service
Reply from Leisureshopdirect27 March 2020
Dear Mr Cooke,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers. We look forward to helping you again in the future.
VerifiedSuperb service, i cannot fault the price or the speed. Top notch
Reply from Leisureshopdirect27 March 2020
Dear Neil,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedAs always a pleasure to do business with
Reply from Leisureshopdirect27 March 2020
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedSought advice by email and web chat. Part ordered and received next day. Brilliant service.
Reply from Leisureshopdirect27 March 2020
Dear Gillian,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedGood price great delivery service and free for this purchase
Reply from Leisureshopdirect27 March 2020
Dear George,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedFantastic service, tap works fine and delivered within 2 days.
Reply from Leisureshopdirect27 March 2020
Dear Mr Llewelyn,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedItem arrived early fits perfectly
Reply from Leisureshopdirect27 March 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedExcellent service
Will be buying again from you
Reply from Leisureshopdirect27 March 2020
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedGot what I needed easily and quickly
Reply from Leisureshopdirect27 March 2020
Dear Mr Holme,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedArrived promptly and was as described. No problems so far in use.
Reply from Leisureshopdirect27 March 2020
Dear Mr Calcutt,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedHad slight mistake with postage but sorted prob very quick once aware of it great company
Reply from Leisureshopdirect20 March 2020
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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