MARJORIE CRAM
19 March 2020
19 March 2020
VerifiedVery good service although postage &…
Very good service although postage & packing was expensive but delighted with product would use them again if neede
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery good service although postage & packing was expensive but delighted with product would use them again if neede
Read this review on Trustpilot
VerifiedPCB arrived when it was supposed to. Had it installed . No issues .
Reply from Leisureshopdirect20 March 2020
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedVery prompt and efficient service. Would recommend.
Reply from Leisureshopdirect20 March 2020
Dear Mr Coleman,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedPleased with the chairs and tables we bought great price about 10% cheaper And good quality . But most I liked there delivery service and how they kept in touch on delivery day and time very happy overall.😀
Reply from Leisureshopdirect20 March 2020
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedDispatched quickly and Arrived on time
Reply from Leisureshopdirect20 March 2020
Dear Ken,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedGood choice of products at competitive prices with good delivery options.
Reply from Leisureshopdirect20 March 2020
Dear Mr Collis,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedThe website is easy to use and place an order from. I ordered some isabella awning spares after wind damage, the correct spares arrived very quickly as stated on the order, I recommend Liesureshopdirect.
Read this review on TrustpilotVerifiedPurchased milenco aero 3 mirrors, tested them this week on a 200ml trip with the caravan. Stable able to refit without having to adjust, satisfied with product.
Reply from Leisureshopdirect20 March 2020
Dear Susan,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedFast and reliable service
Reply from Leisureshopdirect20 March 2020
Dear Mr Chandler,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedExcellent speedy service.
Reply from Leisureshopdirect20 March 2020
Dear Susan,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedGood price no delivery charge
Reply from Leisureshopdirect20 March 2020
Dear Roslyn,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedAn excellent online shop.
Reply from Leisureshopdirect20 March 2020
Dear Mr Carroll,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedExcellent service. Immediate response to e mail query.
Part supplied and problem resolved. Couldn't be better
Reply from Leisureshopdirect20 March 2020
Dear Mr Horner,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedGood service
Reply from Leisureshopdirect20 March 2020
Thanks for the great review Liz. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedQuick and reliable
Reply from Leisureshopdirect20 March 2020
Dear Mr Courtney,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedGreat extra wide steps for the caravan which will suit the dogs.
Reply from Leisureshopdirect20 March 2020
Dear Jan,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Verifiedfast delivery, good service and price
Reply from Leisureshopdirect20 March 2020
Dear Mr Thornton,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedAs expected and prompt delivery
Reply from Leisureshopdirect13 March 2020
Dear Mr Evans
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedWell packaged, good communication
Reply from Leisureshopdirect13 March 2020
Dear Trevor,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedVery efficient order and delivery service. This was the first order placed with this company but I would not hesitate to order again when more stock is needed.
Reply from Leisureshopdirect13 March 2020
Dear Kathleen,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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