Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood service
Reply from Leisureshopdirect6 March 2020
Dear Mr Neal,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedGreat price, excellent delivery certainly recommend to everyone to use leisure shop direct
Reply from Leisureshopdirect6 March 2020
Dear Mr Murphy,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedAlready posted on trustpilot
Read this review on Trustpilot
VerifiedAfter an initial wrong item sent the customer services dealt with the mix up quickly and efficiently by sending the correct item on overnight courier. Thanks to the team at Leisure Shop Direct.
Reply from Leisureshopdirect6 March 2020
Dear Mr Drage,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedGood and fast service, appreciate it!
Reply from Leisureshopdirect6 March 2020
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedPerfect , highly recommend. First class delivery .
Reply from Leisureshopdirect6 March 2020
Dear Mrs Roberts,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedVery quick delivery and well packed but postage was quite expensive should be free p&p for orders over a certain amount.
Read this review on TrustpilotVerifiedExcellent service and delivery to Spain.
Reply from Leisureshopdirect6 March 2020
Dear Beaumok,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedBest price and fast delivery....more importantly very reactive when wrong item delivered, solved swiftly and painlessly....I would recommend
Reply from Leisureshopdirect6 March 2020
Dear Brian,
We are sorry to hear that there was an initial glitch with your order. We are glad it was resolved quickly. Thank you for leaving us the review and we hope we can help you again in the near future.
VerifiedSpot on many thanks
Reply from Leisureshopdirect6 March 2020
Dear Kevin,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedAll good (in the end) very fast delivery (next day) after initial component supplied was incorrect
Reply from Leisureshopdirect6 March 2020
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
VerifiedAlthough I have still to use my purchase I am extremely pleased with the service and the price.
Reply from Leisureshopdirect6 March 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGood technical backup/help using email to Technical Tom. Goods normally dispatched quickly with updates on the delivery process.
Reply from Leisureshopdirect6 March 2020
Dear Mr Robinson,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers. We look forward to helping you again in the future.
VerifiedItem as described and arrived the next day.
Reply from Leisureshopdirect6 March 2020
Dear Mr Stead,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedI ordered my item and it was delivered two days later, very fast delivery too northern Ireland, five stars from me.
Reply from Leisureshopdirect6 March 2020
Dear Brendon,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedEasy order process and prompt delivery. Excellent
Reply from Leisureshopdirect6 March 2020
Dear Janice,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Verifiedgreat service, quick delivery
Reply from Leisureshopdirect6 March 2020
Dear Jax,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedArrived before the day it was due was kept informed
Reply from Leisureshopdirect6 March 2020
Dear Mandy,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedHonestly? A very good service from this company. Very slight issue with one of the items. When advised, they very quickly rectified the situation - very much to my advantage and complete satisfaction. Without hesitation I will deal with them in the future.
Reply from Leisureshopdirect6 March 2020
Dear Mike,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedI got a good " bundle " deal and the delivery was extremely quick and efficient. I would definitely order from the company again. Many thanks
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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