Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery please with the item bought and speed of delivery.Website was easy to use
Reply from Leisureshopdirect14 February 2020
Dear Jane,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedExcellent Avtex tv and soundbar
Reply from Leisureshopdirect14 February 2020
Dear Mr Carvel,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedFast and easy ordering and delivery
Reply from Leisureshopdirect14 February 2020
Dear Mr Goldstein,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Verifiedfantastic just what I needed for the job and speedy delivery
Reply from Leisureshopdirect7 February 2020
Dear Janet,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Verifiedprice for delivery seems bit dear but item came pretty quick
Reply from Leisureshopdirect7 February 2020
Thanks for the great review nick. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedFast, Efficient Service coupled with a Price that was near impossible to match!
Many Thanks.
Reply from Leisureshopdirect7 February 2020
Dear Mr Thomson,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedVery friendly & helpful, i had purchased 4 wheel trims for my van unfortunately they didn't fit, returned and received a very prompt refund, recommend this company & will use again. Thanks
Reply from Leisureshopdirect7 February 2020
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
VerifiedExcellent service from start to finish.
The young lady treated a technophobe with patience and humour!!
Service above and beyond etc.
Cheers!
Reply from Leisureshopdirect7 February 2020
Dear Mr Rhydderch-Evans,
Thanks for taking the time to write us a review. We are glad one of our team could help you make the ordering process easy for you. We look forward to helping you again in the future.
VerifiedManaged to find what I wanted easily followed by easy ordering and prompt delivery. Also a perfect fit
Reply from Leisureshopdirect7 February 2020
Dear Teresa,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Verifiedlocking bolts wrong thread and only one of the 20 m nuts threaded,had to ream out and rethread both nuts.
Obviously not checked before delivering.!!!
Verified18 hours after placing the order it arrived. Can't complain first class job.
Reply from Leisureshopdirect7 February 2020
Dear Mr Winterbottom,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedFabulous purchase, really pleased with my fire; good price, stylish and quick delivery. Special mention also to the customer service representative I dealt with: great to have call answered quickly and return call regarding a query within minutes. Top marks all round.
Reply from Leisureshopdirect7 February 2020
Dear Mel,
Thanks for taking the time to write us a review. It is great to hear that we helped you in the run up to the order and everything went well. We look forward to helping you again in the future.
VerifiedGood quick delivery, product as described. Good service, will use again
Reply from Leisureshopdirect7 February 2020
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedVery prompt, well packed and good price.
Reply from Leisureshopdirect31 January 2020
Dear Mr Ellett,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedBrilliant and fast delivery. A1 + service.
Thank you
Reply from Leisureshopdirect31 January 2020
Thanks for the great review Chris. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGreat product and really helped with our shower which has very low water pressure.
Reply from Leisureshopdirect31 January 2020
Dear Rachael,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedEasy to deal with and. Will price match no quibble. Fast delivery
Reply from Leisureshopdirect31 January 2020
Dear Mr Gerring,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedArrived quickly and well packed. Good value
Reply from Leisureshopdirect31 January 2020
Dear Helen,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedQUALITY PRODUCT & SUPPLIER
Reply from Leisureshopdirect31 January 2020
Dear Mr Williams,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Verifiedgood speed on delivery
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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