Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedShowerhead working great. Great and quick service.
Reply from Leisureshopdirect31 January 2020
Dear Wendy,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Verifiedgreat next day delivery and good quality product
Reply from Leisureshopdirect24 January 2020
Dear Mr Worwood,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedVery happy with my purchase, from ordering to delivery was brilliant! Great value for money, very satisfied.
Reply from Leisureshopdirect24 January 2020
Dear Jane,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedGreat price, fast shipping, and correct part! Thank you
Reply from Leisureshopdirect24 January 2020
Dear Ben,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedExcellent service. Arrived in 2 days.
Reply from Leisureshopdirect24 January 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedNothing is perfect but I would have awarded 4.5 stars if possible, 5 stars would breed complacency the enemy of striving to do better.
They use DPD which means you receive a 1 hour delivery slot which is very useful.
Overall I am very pleased with the product and the service afforded by Leisureshopdirect. I would use them again.
Reply from Leisureshopdirect24 January 2020
Dear Mr Drage,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedExcellent Thankyou
Read this review on TrustpilotVerifiedVery quick delivery. Easy to fit
Reply from Leisureshopdirect24 January 2020
Dear Donald,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedHelpful, efficient and a good price. What more could I ask?
Reply from Leisureshopdirect24 January 2020
Dear Andy,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedArrived quickly, in good condition fitted that afternoon. Happy chappy.
Reply from Leisureshopdirect24 January 2020
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Excellent service and products
Reply from Leisureshopdirect24 January 2020
Dear Tom,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedBit arrived early, good price and easy to use web site.
I'm a happy bunny
Reply from Leisureshopdirect17 January 2020
Dear Robert,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedGood price. Promptly delivered
Reply from Leisureshopdirect17 January 2020
Dear Mr Applewhite,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedGreat service, good prices and speedy delivery.
Reply from Leisureshopdirect17 January 2020
Dear Martin,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedFast delivery. Everything worked fine. Thank you.
Reply from Leisureshopdirect17 January 2020
Dear Mr Schaerli,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedPrompt and efficient service
Reply from Leisureshopdirect17 January 2020
Dear Mr Turnill,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedGood fast service and product spot on
Reply from Leisureshopdirect17 January 2020
Dear Mr Copland,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedGreat service from the salesman. Very happy with Sofa.
Reply from Leisureshopdirect10 January 2020
Dear Mr Nicol,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedPlenty of choice and found just what I needed delivered in super quick time. Excellent.
Reply from Leisureshopdirect10 January 2020
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedThanks for prompt service.
Reply from Leisureshopdirect10 January 2020
Dear Mr Singleton,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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