Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery professional prompt delivery
Reply from Leisureshopdirect10 January 2020
Dear Edward,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedEasy payment quick delivery easy fitting all around great service
Reply from Leisureshopdirect10 January 2020
Dear Jenny,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedGreat to deal with quick delivery and great communication.
Reply from Leisureshopdirect10 January 2020
Dear Mr Bett,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedFirst class service thank you
Reply from Leisureshopdirect10 January 2020
Dear Mr Brookes,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
VerifiedBrilliant service ,replacement parts fitted perfect .
Reply from Leisureshopdirect10 January 2020
Dear Mr McCabe,
Thank you for leaving us the review and we are happy you are satisfied with the product you ordered. We hope you will use us again in the near future.
VerifiedVery fast delivery and best price !
Easy to do business with !
Reply from Leisureshopdirect10 January 2020
Thanks for the great review David. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedBest price, delivered as promised, what's not to like?
Reply from Leisureshopdirect3 January 2020
Dear John,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedExcellent customer services and parts delivered safely to Portugal. Thank you so much
Reply from Leisureshopdirect3 January 2020
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedCover arrived when you said it would it is good quality and fits perfect, can’t ask for more.
Reply from Leisureshopdirect3 January 2020
Dear Sarah,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedExcellent service from start to finish
Reply from Leisureshopdirect17 January 2020
Dear Lilian,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedProduct arrived well packaged and at a great price compared to other online retailers. Well done!!
Reply from Leisureshopdirect3 January 2020
Dear Linda,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
Verifiedexcellent item and very fast delivery
Reply from Leisureshopdirect3 January 2020
Dear Ann,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedAll delivered OK
Reply from Leisureshopdirect3 January 2020
Dear Mr Micklefield,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedExcellent price and delivery, highly recommended
Reply from Leisureshopdirect3 January 2020
Dear Mr Chichester,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedEasy to use website and fairly quick return. The sign itself is a little small but fine for what I needed it for. Overall good service, thank you.
Reply from Leisureshopdirect3 January 2020
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedNow have a cover for my water and some spare bits
Reply from Leisureshopdirect3 January 2020
Dear Mr Wheeler,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedDecent price and fast delivery, thanjs
Reply from Leisureshopdirect3 January 2020
Dear Mr Merritt,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedFirst class. Great service
Reply from Leisureshopdirect3 January 2020
Dear Mr Pride,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedLeisure Shop Direct provide excellent service. My product was well wrapped and delivered on time.
Reply from Leisureshopdirect3 January 2020
Thanks for the great review Mr Smith. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Verified1st class purchase and delivery
Reply from Leisureshopdirect3 January 2020
Dear Mr Mccarthy,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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