Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Christina Tyler
28 August 2019
Rated 4 out of 5 starsVerified

Great to find what we'd been looking…

Great to find what we'd been looking for and having it delivered quickly

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Mr R.J.Vockins
28 August 2019
Rated 5 out of 5 starsVerified

Quick delivery easy to order and…

Quick delivery easy to order and exactly what I wanted

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Richard Lewis
28 August 2019
Rated 5 out of 5 starsVerified

Excellent service at a competitive…

Excellent service at a competitive price and skilled advice given when I needed it

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Peter Slater
28 August 2019
Rated 5 out of 5 starsVerified

Very good item as described on line

Very good item as described on line, with a very prompt delivery.

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Ron Wheatley
28 August 2019
Rated 5 out of 5 starsVerified

Reich water pump

Great product Great price very quick delivery what more can you ask for

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Mr Le Huquet
28 August 2019
Rated 5 out of 5 starsVerified

Happy customer

I was more than happy with getting the part I needed promptly
Maybe a little over priced for delivery but I needed it ASAP and got it ASAP 👍
Well Done!

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Mrs Riddler
28 August 2019
Rated 5 out of 5 starsVerified

No problem with the item I ordered.

No problem with the item I ordered.
I was not able to get to the option to have it sent by courier in the first instance, but eventually found the phone number and spoke to a member of the team. She sorted out the order for us and it arrived on the requested day.
I would recommend Leisureshopdirect service.

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Gordon Hall
28 August 2019
Rated 5 out of 5 starsVerified

A good experience helped by great…

A good experience helped by great communication and super fast delivery.

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