Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Heather Shand
11 September 2019
Rated 5 out of 5 starsVerified

Good site for motorhome accessories

Very good service, product exactly as shown on website and it arrived quickly.

Read this review on Trustpilot
Alan
11 September 2019
Rated 5 out of 5 starsVerified

Top product and very simple to install

Top product and very simple to install. Great seller and prompt delivery.

Read this review on Trustpilot
Helen Nicholson
11 September 2019
Rated 5 out of 5 starsVerified

Bought this table rail for my 1987…

Bought this table rail for my 1987 Eriba and it does the job perfectly.
Arrived quickly too, great company

Read this review on Trustpilot
Nicholas Riordan
11 September 2019
Rated 5 out of 5 starsVerified

All went through easily

All went through easily. Arrived on time and as described.

Read this review on Trustpilot
Steve Dawson
11 September 2019
Rated 4 out of 5 starsVerified

Great service as usual and a good price…

Great service as usual and a good price to. However, some things are now more expensive than buying from Amazon? Toilet chemicals and toilet rolls to be specific.

Read this review on Trustpilot
Brian Flanagan
11 September 2019
Rated 5 out of 5 starsVerified

Good company to deal with

Good company to deal with. Responds promptly to emails and has keen pricing.
Would definately recommend.

Read this review on Trustpilot
Alan
11 September 2019
Rated 5 out of 5 starsVerified

Recent purchase

Excellent Service product arrived on time and was as purchased and not damaged in anyway including the packaging

Read this review on Trustpilot
Gerald Rootham
4 September 2019
Rated 5 out of 5 starsVerified

Fully satisfied with the service we…

Fully satisfied with the service we received and would use the company again if needed.

Read this review on Trustpilot
Mr D Johnson
4 September 2019
Rated 5 out of 5 starsVerified

Replacement Water Filler Cap

I ordered a replacement water filler cap. It arrived in two days at a very good price. The item itself was a perfect replacement.

Read this review on Trustpilot
A Consumer
4 September 2019
Rated 5 out of 5 starsVerified

great no problems good product and good…

great no problems good product and good fast delivery.

Read this review on Trustpilot
goddaian
4 September 2019
Rated 5 out of 5 starsVerified

Great service with fast delivery

Great service with fast delivery. Never disappointed with Leisureshopdirect.

Read this review on Trustpilot
CustomerPaul
4 September 2019
Rated 5 out of 5 starsVerified

Been looking for a bracket to fit my e…

Been looking for a bracket to fit my e mountain bike frame which has a larger top tube on the frame the original one on my witter bike rack wouldn't open to a large enough diameter.
The Fiamma bike block pro 3 prefect for the job saved buying a new rack spot on.
Cheers

Read this review on Trustpilot