Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mr Keith Herbert
17 July 2019
Rated 5 out of 5 starsVerified

Fast delivery and more than pleased…

Fast delivery and more than pleased with the product - Many thanks

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Ray Davis
17 July 2019
Rated 4 out of 5 starsVerified

LEISURESHOPDIRECT I have shopped with…

LEISURESHOPDIRECT I have shopped with them since 2009 and I am very pleased with the service they give. Keep the good work-up


Regards Ray Davis (not the Kinks)

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Gordon
17 July 2019
Rated 5 out of 5 starsVerified

Great service and was delivered a lot…

Great service and was delivered a lot quicker than I expected

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Roger from Oxford
17 July 2019
Rated 5 out of 5 starsVerified

We have used Leisure Shop on numerous…

We have used Leisure Shop on numerous occasions and have always received excellent service and fast delivery.
The range available from them always seems to be fairly comprehensive in all departments and its not often that we need something they don't stock.
5 stars guys, thank you.

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David
17 July 2019
Rated 5 out of 5 starsVerified

Mistaken part

I ordered a part that turned out to be a new version of my tap. I call and after a brief chat with a knowledgable person found the problem. A refund was no problem.

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Patricia
17 July 2019
Rated 4 out of 5 starsVerified

Thank you for this item but…

Thank you for this item but unfortunately the cable was too short and I managed to extend the cable.

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David R Brummitt
17 July 2019
Rated 5 out of 5 starsVerified

Received my heki roof light cover and…

Received my heki roof light cover and mushroom vent within 24hrs of order. That’s what I call service👍🏻.

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Mr Whitnall
17 July 2019
Rated 4 out of 5 starsVerified

I ordered an Avtex tourer two sat nav…

I ordered an Avtex tourer two sat nav at a very good discount price ,it was £314.10 , it arrived within two days but I was very disappointed to open the package & find a Tourer one sat nav. After contacting the company I arranged for the correct item to be delivered on a day of my choosing & for the incorrect item to be collected , everything went very smoothly & I now have the item that I wanted at a price that is a big discount on even the Caravan & Motorhome club price.

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Barry Booth-Ross
17 July 2019
Rated 5 out of 5 starsVerified

Fast and efficient service with good…

Fast and efficient service with good quality products.

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Susan SmithHeptonstall, GB
17 July 2019
Rated 5 out of 5 starsVerified

Purchase was easy,product just what we…

Purchase was easy,product just what we wanted,delivered quickly

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scrumpetH
17 July 2019
Rated 4 out of 5 starsVerified

Arrived quickly

Arrived quickly, but I have not fitted it yet so I can not comment on its correctness for purpose.

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Mr Richardson
15 July 2019
Rated 5 out of 5 starsVerified

Product as ordered and described

Product as ordered and described. Keenly priced. Delivered OK. Altogether a hassle free etransaction, Will definitely use again.

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