Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

June Currie
13 July 2019
Rated 5 out of 5 starsVerified

Quick delivery and shelves are perfect

Quick delivery and shelves are perfect. I did order large and small clips as I thought large were needed for the larger shelves but they were too big and luckily I’d sent for two smaller clips and they were fine for both shelves. No issue about this, it was my own mistake.

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Mrs michele loynes
13 July 2019
Rated 5 out of 5 starsVerified

Replacement parts

Excellent most helpful company to deal with sent me emails of pictures and part numbers so that I could double check it was the right item I required.

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Angela Smith
12 July 2019
Rated 5 out of 5 starsVerified

Haven’t tried it yet

Haven’t tried it yet. I’m happy to review once we have .

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Chrimes
12 July 2019
Rated 4 out of 5 starsVerified

The service vary quick just thought…

The service vary quick just thought there should have been fitting wire instructions for the unit

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Kentishman
11 July 2019
Rated 5 out of 5 starsVerified

Excellent service at a good price

Website is very easy to use. Web purchase was dealt with promptly and received a couple of days after posting.

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Lesley
11 July 2019
Rated 4 out of 5 starsVerified

Needed a part delivered urgently to the…

Needed a part delivered urgently to the site we were staying on and that's what they did.
The only problem was that the website didn't give me a choice of delivery address when I used PayPal so I had to email them quickly to reroute the parcel which they did.

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Paul Britt
10 July 2019
Rated 5 out of 5 starsVerified

The part I needed was supplied quickly…New motorhome mixer tap

The part I needed was supplied quickly and efficiently, ahead of time!

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Miss Radford
10 July 2019
Rated 5 out of 5 starsVerified

Campervan TV with DVD

Great TV and DVD player for our campervan. Fast delivery too with DPD tracking so no time wasted waiting in. Will use this company again.

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Brian Hunt
10 July 2019
Rated 5 out of 5 starsVerified

Excellent service from start to finish

Excellent service from start to finish, easy to use website quick dispatch, good products.

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Andy Bridle
10 July 2019
Rated 5 out of 5 starsVerified

Fast delivery keeps you update date on…

Fast delivery keeps you update date on your orders would use again

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James Carolan
10 July 2019
Rated 5 out of 5 starsVerified

I got what I needed

I got what I needed, delivered very quickly.
Excellent service, thanks.

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thomas parker
10 July 2019
Rated 5 out of 5 starsVerified

Leisureshopdirect had all parts i…

Leisureshopdirect had all parts i needed for my isobslla awning and at a good price

tom parker

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Henry Walley
10 July 2019
Rated 5 out of 5 starsVerified

Ordering the right part was made very…

Ordering the right part was made very easy arrived when they said it would and was exactly what we wanted when it arrived
Would certainly use them again

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