Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Stephen Harris
10 July 2019
Rated 5 out of 5 starsVerified

Realistic pricing and delivered when…

Realistic pricing and delivered when they said it would be.

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Paul
4 July 2019
Rated 5 out of 5 starsVerified

Needed a small barrel lock for caravan

Needed a small barrel lock for caravan. Ordered one small wd lock and 2 keys not sure if it was correct but at £6.00 compared to manufactures £30. Was worth the gamble.. came 2 days later fitted perfect... top class..

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Kaspian
4 July 2019
Rated 5 out of 5 starsVerified

excellent quick service and correct…

excellent quick service and correct item ----- perfect

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Colin GIBBONS
4 July 2019
Rated 5 out of 5 starsVerified

Excellent service and response with a…

Excellent service and response with a very sharp delivery. Big thanks to all .

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Keith Toomey
4 July 2019
Rated 5 out of 5 starsVerified

First class service got us out of…

First class service got us out of problem fast many thx

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David Craig
4 July 2019
Rated 5 out of 5 starsVerified

Quick delivery and good response to…

Quick delivery and good response to query about product purchased.

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Daryl Cardy
4 July 2019
Rated 5 out of 5 starsVerified

Alko stabiliser friction pads

Good website. Easy ordering, competitive pricing and quick delivery. I have used Leisureshopdirect in the past and will do so again.

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Bob Williams
3 July 2019
Rated 5 out of 5 starsVerified

Both items were exactly as required

Both items were exactly as required and delivered promptly.

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