Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

John D
3 July 2019
Rated 5 out of 5 starsVerified

What more can I say? . . . . .

Price was very competetive and delivery prompt and efficient.
What more can I say?

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Festool user
3 July 2019
Rated 5 out of 5 starsVerified

Recommended

Items I wanted were in stock, with competitive prices and rapid despatch ....couldn't ask for more really!

Thank you guys

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Peter Smith
3 July 2019
Rated 5 out of 5 starsVerified

Easy to find the part you need

Easy to find the part you need from their exploded views.
Delivery was prompt.
Couldn't ask for better

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Keith
3 July 2019
Rated 5 out of 5 starsVerified

Super fast

Super fast, got the part a needed to me before the weekend so our weekend plans were unaffected😊

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Steven Hicks
2 July 2019
Rated 4 out of 5 starsVerified

Caravan - Fridge air vent

I bought an air vent from these people for a caravan.
It is the vent for the refrigerator so that it doesn't overheat on the space that it occupies.
I have given it 4 stars as even though the measurements seemed to tally with the original, it was just slightly smaller and I had to make some adjustments to be able to screw it in place.
However, the price was very reasonable compared to other places, and it was shipped very quickly.
So anyone needing such an item, just bear in mind that measurements may not always be exact.

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Colin B
28 June 2019
Rated 5 out of 5 starsVerified

Motorhome Tap

I needed a new switch for a motorhome tap - they phoned the manufacturer to check the correct part number and sent the order very quickly. Great service. Wouldn't hesitate to recommend

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Robin Thorp
27 June 2019
Rated 5 out of 5 starsVerified

Quick easy and a sensible price

Quick easy and a sensible price. Postage a bit expensive, but that's the Post office for you.

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Paul Charlton
27 June 2019
Rated 4 out of 5 starsVerified

Good company, from order to delivery.

Pretty comprehensive site for spares etc., I found the parts I needed quite easily, reasonably priced and quick delivery.
Happy to recommend and use Leisureshopdirect for future needs.

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Vivion Carolan
27 June 2019
Rated 5 out of 5 starsVerified

The item we ordered was delivered very…

The item we ordered was delivered very quickly and was a perfect.fit for the motor home.. We will definitely be shopping with Leisure Shop Direct in the future.

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