Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Roger Payne
13 June 2019
Rated 5 out of 5 starsVerified

Just the job.

Ordered exactly what I wanted and it was delivered quickly, just what I needed.

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Calvin
13 June 2019
Rated 5 out of 5 stars

Excellent service and good products…

Excellent service and good products from this company. My order was packed and dispatched within a couple of hours of being placed. However, the performance of Royal Mail and Australia Post in taking over three weeks to deliver is somewhat less than stellar.

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Chris
13 June 2019
Rated 5 out of 5 starsVerified

Quality at the right price

Real value for money product with great delivery service. Quality product at a fraction of the price of other motorhome covers albeit time will tell how well it lasts. Good tracking service by delivery company and driver arrived exactly on time....impressive.

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Alison Campbell
13 June 2019
Rated 5 out of 5 starsVerified

Good shopping

Once again I have had good service from this company. Seems to have every type of spare and accessory you would need. Would buy again from this company.

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Christian GOUDEAU
12 June 2019
Rated 5 out of 5 starsVerified

Choix,prix et rapidité.excellent

Choix,prix et rapidité.excellent

Date of experience: 12 June 2019

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Sue
12 June 2019
Rated 5 out of 5 starsVerified

Fantastic prices and fast delivery

Fantastic prices and fast delivery. They stock a wide range of spares, accessories etc. Highly recommend this company

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Pete Privett
12 June 2019
Rated 5 out of 5 starsVerified

Another satisfied customer

Always good service from these guys, website easy to navigate, ordering very straightforward and delivery very prompt. Highly recommended.

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Mrs Collins
12 June 2019
Rated 5 out of 5 starsVerified

The item description was good and…

The item description was good and delivery quick. Great service.

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Mike Rose
12 June 2019
Rated 5 out of 5 starsVerified

excellent service

excellent service. Excellent price. Really pleased with my purchase. Thank you very much

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Stewart
12 June 2019
Rated 5 out of 5 starsVerified

bought 2 camping chairs

bought 2 camping chairs, great pricing, easy to use website and super fast delivery.

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