Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

David Brooks
23 April 2019
Rated 5 out of 5 starsVerified

Excellent service and very reasonable…

Excellent service and very reasonable prices, will be making more purchases from you.

Read this review on Trustpilot
C.Segrave
20 April 2019
Rated 5 out of 5 starsVerified

Very efficient and helpful service.

Very efficient and helpful service.
Next day delivery.

Read this review on Trustpilot
Phil Richardson
17 April 2019
Rated 4 out of 5 starsVerified

A slight hiccup with the ordering…

A slight hiccup with the ordering process was quickly sorted out and everything proceeded smoothly after that.

Read this review on Trustpilot
Steve John
17 April 2019
Rated 5 out of 5 starsVerified

Excellent Service

Excellent Service, Easy to find parts on the website. Ideal for parts for Caravan and Motorhome. Ordered Friday afternoon arrived Monday Morning - Good Service

Read this review on Trustpilot
Philip Millar
17 April 2019
Rated 5 out of 5 starsVerified

Good up to date information on the site…

Good up to date information on the site helped me order the correct part. Well priced and prompt delivery would recommend to anyone.

Read this review on Trustpilot
Mr Brian Goldstraw
17 April 2019
Rated 5 out of 5 starsVerified

Ordered replacement heki mini catch

Ordered replacement heki mini catch. Arrived within 3 working days. Fitted to 'van in 10 minutes
Saved about £50 on mechanics fees.

Read this review on Trustpilot
Malcolm Wilkinson
17 April 2019
Rated 5 out of 5 starsVerified

Easy site to browse.Honest,& bl""dy…

Easy site to browse.Honest,& bl""dy quick mate,with very reasonable prices

Date of experience: 17 April 2019

Read this review on Trustpilot
Mike Jones
17 April 2019
Rated 5 out of 5 starsVerified

did exactly what they said cannot fault…

did exactly what they said cannot fault them

Read this review on Trustpilot