Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,280 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

H JonesDerby, GB
10 April 2019
Rated 5 out of 5 starsVerified

They advised as to whether the part was…

They advised as to whether the part was a suitable replacement. I ordered it and they delivered it promptly.

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Diane Moore
10 April 2019
Rated 5 out of 5 starsVerified

Easy web site to follow

Easy web site to follow. Excellent delivery, the next day and well within the hour notified.

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Mrs Bone
10 April 2019
Rated 5 out of 5 starsVerified

Very good service came very quick would…

Very good service came very quick would use again

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Paul
10 April 2019
Rated 5 out of 5 starsVerified

Caravan temperature sensor

Sorry for late review but only just fitted very happy easy to fit and it’s sorted my alde heating out so we have the right temperature in our caravan

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Lorraine Giles
7 April 2019
Rated 5 out of 5 starsVerified

Quick response delivered next day we’ll…

Quick response delivered next day we’ll pleased

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theresa meehan
4 April 2019
Rated 5 out of 5 starsVerified

Replacement Taps

Very good first time experience of using this vendor. Item was as correct for the job in hand.

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Brian Knight
3 April 2019
Rated 5 out of 5 starsVerified

A very good experience from order to…

A very good experience from order to delivery, the postman even brought the parcel round to the back garden.

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Norman DiasBridport, GB
3 April 2019
Rated 5 out of 5 starsVerified

good product and price and quick…

good product and price and quick delivery.

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Mark
3 April 2019
Rated 5 out of 5 starsVerified

Excellent company

Excellent company. Very easy to deal with and helpful and pleasant on the phone.

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ALAN HAMMERTON
3 April 2019
Rated 5 out of 5 starsVerified

Good quick delivery genuine products…

Good quick delivery genuine products with no problems would use again and recommend

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