Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Read all our reviews on Trustpilot

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Graham Jenner
2 May 2019
Rated 5 out of 5 starsVerified

Prompt and cheap

Leisure Shop Direct are a very efficient and cheap on-line supplier of various camping accessories ranging from spares for caravans and motor homes to complete new awnings including a wide range of spare awning poles, brackets and guy ropes. There website is very easy to use and there product range is huge. They offer a very prompt service on all orders that I have placed. I haven’t used them that often but when I do they are efficient and prompt. I would recommend anyone to look at there website and I would definitely recommend them to friends and family.

Read this review on Trustpilot
David
1 May 2019
Rated 5 out of 5 starsVerified

This was my first purchase from…

This was my first purchase from Leisureshopdirect. The order was delivered promptly; it was well packed and it came at s competitive price.

Read this review on Trustpilot
Frank
1 May 2019
Rated 5 out of 5 starsVerified

excellent service arrived on the day…

excellent service arrived on the day promised, well packed.

Read this review on Trustpilot
Mr Jeffrey Hoare
1 May 2019
Rated 5 out of 5 starsVerified

Leisureshopdirect have been absolutely…

Leisureshopdirect have been absolutely brilliant in terms of not only good prices but the level of service provided. We needed to return a water pump which failed and they replaced it within 48 hours. I would recommend them to anyone.

Read this review on Trustpilot
timothy
1 May 2019
Rated 5 out of 5 starsVerified

The items were delivered promptly and…

The items were delivered promptly and on a previous order when some items were out of stock I was kept informed and they were then delivered when they said they would be!

Read this review on Trustpilot
Customer valarie hambleton
1 May 2019
Rated 5 out of 5 starsVerified

Great price and service

needed a replacement glass for our argent hob,looked around and found one at a great price at leisure shop,it arrived in a couple of days and fitted perfect.great communication would defiantly recommend

Read this review on Trustpilot

Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.

Trustpilot

SUPPORT

GET IN TOUCH

Please visit the help page or email us

orders@leisureshopdirect.com

HELP

HELP

INFORMATION

MY ACCOUNT