Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Andrea
13 March 2019
Rated 5 out of 5 starsVerified

The purchase was very easy and the…

The purchase was very easy and the fridge is very good value. I would definitely recommend your company :)

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Peter Burnett
13 March 2019
Rated 5 out of 5 starsVerified

Good products delivered quickly!

Ordered around lunchtime on Tuesday, goods arrived as promissed at1355 nrxt day. Excellent service.

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Keith O^^^Sullivan
13 March 2019
Rated 5 out of 5 starsVerified

Correct part delivered on time and no…

Correct part delivered on time and no damage. Very pleased.

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Pamsky
13 March 2019
Rated 5 out of 5 starsVerified

Received our water heater the next day

Received our water heater the next day by dhs no complaints with delivery. Boiler looks in good condition and it will be fix to caravan this weekend, so looking for word to hot water again.

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Anne Elliott
12 March 2019
Rated 5 out of 5 stars

I ordered some number plate lamps for…

I ordered some number plate lamps for My Elddis Autoquest .They where delivered on time an excellent company to deal with .Walter Elliott.

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K H Paignton
8 March 2019
Rated 5 out of 5 starsVerified

Shower tap

Purchased a replacement shower tap for my caravan. Received excellent product, price and service

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Mr Kenyon
8 March 2019
Rated 5 out of 5 starsVerified

Good price

Good price but find the delivery a little expensive. But still works out a good price

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Peter Waghorn
6 March 2019
Rated 5 out of 5 starsVerified

Fast easy smooth online transaction…

Fast easy smooth online transaction with good communication
Would use again, thanks.

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