Adam Peters
27 February 2019
27 February 2019
VerifiedRapid and efficient service
The only place I could find what I wznted. A very efficient service.
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
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Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedThe only place I could find what I wznted. A very efficient service.
Read this review on TrustpilotVerifiedPrompt delivery as always. Excellent service.
Read this review on TrustpilotVerifiedHighly satisfied, vast range, competetive prices and great service, can recommend to anyone.
Read this review on TrustpilotVerifiedThe prices on Leisureshopdirect are often as cheap, if not cheaper than any other site.
I have found that they often have items that others don't as well, especially for those of use with older vans.
If I had one criticism, it is that the delivery prices can be a little steep for some of the smaller items I have ordered, and it is not always clear why the delivery price changes so much at times.
That said, they are always my first point of call, and I have found them to be very fast and reliable.
Thanks Leisureshopdirect.
VerifiedVery prompt and reliable service as always
Read this review on TrustpilotVerifiedVery prompt with there service and goods where as described and received with thanks
Read this review on TrustpilotVerifiedgreat company to deal with. Helpful, reliable and
always deliver on time.
VerifiedReceived on time and I am very pleased with my Milenco wing mirrors
and a very good price.
VerifiedExcellent range of products - almost everything we could need for the motorhome. Slightly disappointed that the packaging envelope was non-recyclable. Perhaps a change to padded envelopes with the padding made of paper rather than plastic could be considered.
Read this review on TrustpilotVerifiedPrompt post, recommended.
Read this review on TrustpilotVerifiedThe rooflight arrived well protected in the packaging and was exactly the correct size thanks to the assistance of the sales team and their patience in providing all the dimensions I requested. It arrived with spare hinge pins and fitted the housing perfectly.
Thank you.
Verifiedexcellent service.
Read this review on TrustpilotVerifiedFAO: The Awnings Team I dealt with:
1. Impressed with your calm, professional, no pressure, information giving.
2. Reassured by your being prepared to waive returns charge.
3. Love the easy to use website to make the purchase.
4. Like the effortless way you arranged to deliver the awning I bought to the campsite where my van is.
5. Stunned that the TNT lorry driver insisted on reversing through the narrow site to drop the awning next to my Eriba Caravan.
6. Delighted with the Kampa Popup Pro 365 Awning. It is very robust, well-designed, fits like a glove and complements the retro Eriba style.
There is no way I’m returning it! I’ll probably buy some accessories too.
Thank you very much!
John Pearce
VerifiedWe bought a replacement toilet cassette for our motorhome. The product was cheaper than anything else we could find online and was delivered the next day. It fits perfectly.
Read this review on TrustpilotI was looking for an ALDE outside sensor for my Bailey Caravan, and after a couple of internet searches Leisureshopdirect came up as the best price. As I’d used them before on a number of occasions and as the price was very good I ordered. Delivery was a promised, on a specific day and everything arrived as stated in the confirmation email. Parts were genuine ALDE. Very pleased with my purchase and I’m happy to recommend Leisureshopdirect to others.
Read this review on TrustpilotVerifiedWebsite was easy to navigate. Parts were in stock. Reasonable price. Arrived on time and in good condition. What more could you ask for?
Read this review on TrustpilotVerifiedVery quick service
Read this review on TrustpilotVerifiedExactly what I wanted
Read this review on TrustpilotVerifiedTimely delivery. Does the job
Read this review on TrustpilotVerifiedFast delivery good service
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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