30 March 2026
Ease of use and great selection
Needed some spares for the 22 year old Thetford fridge - very easy to find on site and good price as well.
Date of experience: 30 March 2026
Read this review on TrustpilotProtective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Needed some spares for the 22 year old Thetford fridge - very easy to find on site and good price as well.
Date of experience: 30 March 2026
Read this review on TrustpilotStraight forward ordering
Date of experience: 29 March 2026
Read this review on TrustpilotEasy to use /navigate web site.
Found the part I was looking in seconds.
Price was competitive.
Good number of options for delivery.
Would use again.
Date of experience: 29 March 2026
Read this review on TrustpilotQuick and easy shop
Date of experience: 29 March 2026
Read this review on TrustpilotFound what I needed easily and it was the lowest price around too.
Date of experience: 29 March 2026
Read this review on TrustpilotEasy to find. Good price
Date of experience: 28 March 2026
Read this review on TrustpilotGreat purchase first class service fast delivery
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Date of experience: 28 March 2026
Read this review on TrustpilotGreat service
Date of experience: 27 March 2026
Read this review on TrustpilotReally helpful when contacted.
Date of experience: 18 March 2026
Read this review on TrustpilotQuick and efficient
Date of experience: 28 March 2026
Read this review on TrustpilotThe switch was exactly what I wanted at a reasonable price and packaged well and in good time
Date of experience: 20 March 2026
Read this review on TrustpilotReally easy to order as we have been tearing our hair out trying to obtain this product
Date of experience: 27 March 2026
Read this review on TrustpilotOrdered a Thetford waste holding tank spare part. Arrived extremely quickly. Well packed. Excellent service overall.
Date of experience: 19 March 2026
Read this review on TrustpilotQuick and easy
Date of experience: 26 March 2026
Read this review on TrustpilotEasy website to use giving top quality products
Date of experience: 26 March 2026
Read this review on TrustpilotEXCELLENT SERVICE
Date of experience: 26 March 2026
Read this review on TrustpilotQuick and easy
Date of experience: 25 March 2026
Read this review on TrustpilotQuick and simple. Needed more Thetford Green Toilet Chemicals for our van, it seems to be the only make that doesn't cause a migriane due to the smell.
Date of experience: 25 March 2026
Read this review on Trustpilotgreat products and ordering system
Date of experience: 25 March 2025
Read this review on TrustpilotExcellent service.
Date of experience: 25 March 2026
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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