Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,277 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mr Eric Johnson
9 April 2026
Rated 5 out of 5 starsVerified

Excellent service and communication

Excellent service and communication

Date of experience: 1 April 2026

Read this review on Trustpilot
Noel Greene
8 April 2026
Rated 5 out of 5 starsVerified

I think it's got what I wanted won't…

I think it's got what I wanted won't know till I get it

Date of experience: 8 April 2026

Read this review on Trustpilot
marcus davies
7 April 2026
Rated 5 out of 5 starsVerified

Good website

Good website. Easy to find products. Good range. Used many times before. Having said that I am being given this screen to rate experience immediately after ordering and therefore before goods have arrived (or not).

Date of experience: 7 April 2026

Read this review on Trustpilot
Mary Liebermann
4 April 2026
Rated 5 out of 5 starsVerified

Pretty simple to complete order

Pretty simple to complete order

Date of experience: 4 April 2026

Read this review on Trustpilot
Dave Griffiths
3 April 2026
Rated 5 out of 5 starsVerified

great fast service thats all i want…

great fast service thats all i want 10/10

Date of experience: 23 March 2026

Read this review on Trustpilot
Andrew Howell
3 April 2026
Rated 5 out of 5 starsVerified

Very easy to buy and very good prices.

Very easy to buy and very good prices.

Date of experience: 3 April 2026

Read this review on Trustpilot
Kris Woods
3 April 2026
Rated 4 out of 5 starsVerified

Easy and fast

Easy and fast , would of been better if I could of stacked my coupons(5% introduction one and points from the last sale I made)

Date of experience: 3 April 2026

Read this review on Trustpilot
Helen
3 April 2026
Rated 5 out of 5 starsVerified

This company has always given first…

This company has always given first class services, for whatever product I have ordered.

Date of experience: 3 April 2026

Read this review on Trustpilot