Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,277 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Richard Camp
3 April 2026
Rated 5 out of 5 starsVerified

Great website, easy to order with parts codes

Great website, easy to order with parts codes.

Date of experience: 3 April 2026

Read this review on Trustpilot
Tim
2 April 2026
Rated 5 out of 5 starsVerified

Quick and easy to pay

Quick and easy to pay, great range of products

Date of experience: 2 April 2026

Read this review on Trustpilot
Jules
2 April 2026
Rated 5 out of 5 starsVerified

good delivery exact parts i wanted more…

good delivery exact parts i wanted more than fair price

Date of experience: 23 March 2026

Read this review on Trustpilot
Roger.
2 April 2026
Rated 4 out of 5 starsVerified

problem solved

Price increased once I bought on paypal A difficult website to get the items from the basket to the check out, The mistake in the postage was however rectified within a couple of hours, thank you May be the was a glitch in the system now sorted

Date of experience: 2 April 2026

Read this review on Trustpilot
Maxine Lingley
2 April 2026
Rated 5 out of 5 starsVerified

Leisure shop is my go to place for all…

Leisure shop is my go to place for all motorhome spares and accessories. Fat and efficient service.

Date of experience: 2 April 2026

Read this review on Trustpilot
Patrick O Sullivan
1 April 2026
Rated 5 out of 5 starsVerified

Very simple and straight forward

Very simple and straight forward

Date of experience: 1 April 2026

Read this review on Trustpilot
Mr Eric Johnson
1 April 2026
Rated 4 out of 5 starsVerified

very satisfied with site will order…

very satisfied with site will order again sometime

Date of experience: 1 April 2026

Read this review on Trustpilot
ian
1 April 2026
Rated 5 out of 5 starsVerified

simple good value transaction no over…

simple good value transaction no over charge for delivery to northern ireland recomend

Date of experience: 4 January 2026

Read this review on Trustpilot
Bob
1 April 2026
Rated 5 out of 5 starsVerified

Very helpful throughout

I was not sure whether the purchased item would be suitable for the purpose intended (determining the level of liquified gas within large Propane gas cylinders) and, after much testing, it turned out not to be.
Leisureshopdirect have expressed continued interest during my testing and, as a result, I think we have both learned more about the limitations of the product itself. (It does not work reliably on 47Kg Propane cylinders.)
They refunded very quickly.
Good customer service. I have no complaints and would recommend to others.

Date of experience: 1 April 2026

Read this review on Trustpilot
ALAN H BAXTER
1 April 2026
Rated 5 out of 5 starsVerified

Easy access site found the product I…

Easy access site found the product I wanted straight away with next day delivery. Excellent

Date of experience: 4 January 2026

Read this review on Trustpilot
Benoit Charron
31 March 2026
Rated 5 out of 5 starsVerified

Great service for the international!

Great service for the international!
Good price and easy internet site for information.

Date of experience: 31 March 2026

Read this review on Trustpilot
Steve
31 March 2026
Rated 5 out of 5 starsVerified

Uncomplicated

Your site is very easy to navigate, the price was reasonable everything was great.

Date of experience: 31 March 2026

Read this review on Trustpilot
Helen Wilding
31 March 2026
Rated 5 out of 5 starsVerified

Fast response to my question

Fast response to my question. Good system to order. Order received quickly. All good.

Date of experience: 24 March 2026

Read this review on Trustpilot
Dave Bennett
31 March 2026
Rated 5 out of 5 starsVerified

A refreshing change from dealing with…

A refreshing change from dealing with Bailey, easy to find the item required, easy ordering process and arrival was quicker than promised,
Thanks for sending it so quickly

Date of experience: 24 March 2026

Read this review on Trustpilot
Ian
30 March 2026
Rated 4 out of 5 starsVerified

Good product selection & variety to…

Good product selection & variety to choose from, easy to use website.

Date of experience: 30 March 2026

Read this review on Trustpilot
Kev
30 March 2026
Rated 5 out of 5 starsVerified

Ease of use and great selection

Needed some spares for the 22 year old Thetford fridge - very easy to find on site and good price as well.

Date of experience: 30 March 2026

Read this review on Trustpilot