Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Stephen
6 March 2026
Rated 5 out of 5 stars

I had to delay the delivery of my order…

I had to delay the delivery of my order for a number of weeks. (Owing to me being out of the country). Not a problem for them as they would post it out on my return. Sure enough delivered one day after getting into the country. Nothing was a problem for this company. I do not hesitate to recommend them 100 percent.

Date of experience: 3 March 2026

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John Casey
5 March 2026
Rated 5 out of 5 starsVerified

just what i needed

just what i needed - hard to get locally

Date of experience: 5 March 2026

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Ronnie McDonald
5 March 2026
Rated 5 out of 5 starsVerified

Found a caravan blind here when no-one…

Found a caravan blind here when no-one else had one!

Date of experience: 3 May 2025

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Mr clutterbuck
4 March 2026
Rated 5 out of 5 starsVerified

I needed to return goods explaining…

I needed to return goods explaining that they were ordered in error that was no problem, the concern I had was the outer box had been damaged ( not by supplier )but the Post Delivery, they had left it in the car where upon the dog decided it was lunch. The goods were okay but the box was damaged, they would repackage the goods it was not a problem.Fantastic service

Date of experience: 25 February 2026

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Dr Michael Naylor
4 March 2026
Rated 5 out of 5 starsVerified

Easy to find products and checkout!

Easy to find products and checkout!

Date of experience: 4 March 2026

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ALC
4 March 2026
Rated 5 out of 5 starsVerified

Speedy delivery and the cheapest price…

Speedy delivery and the cheapest price online. What’s not to like.

Date of experience: 25 February 2026

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ANDREW
3 March 2026
Rated 5 out of 5 starsVerified

Easy to navigate and has all you need…

Easy to navigate and has all you need for spares thanks

Date of experience: 3 March 2026

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Michael Farnworth
3 March 2026
Rated 5 out of 5 starsVerified

Easy to use website with good diagrams

Easy to use website with good diagrams

Date of experience: 3 March 2026

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Wyton Mobile Caravan Services
3 March 2026
Rated 5 out of 5 starsVerified

Had exactly what is needed

Had exactly what is needed. Options for urgent delivery easy enough.

Date of experience: 3 March 2026

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Thomas Bartlett
3 March 2026
Rated 5 out of 5 starsVerified

Fairly easy website

Fairly easy website.
Willing to to do business internationally

Date of experience: 2 March 2026

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Mark Mallaby
2 March 2026
Rated 5 out of 5 starsVerified

A must for owners of older caravans

Finding this company has been amazing. It is now my first stop for all the parts I need for a 20 year old caravan. Thank you guys for all your help.

Date of experience: 23 February 2026

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Mr william douglas
2 March 2026
Rated 5 out of 5 starsVerified

Good price

Good price, excellent service and quick delivery

Date of experience: 23 February 2026

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Brian Trinder
2 March 2026
Rated 4 out of 5 starsVerified

Always have trouble ordering and then…

Always have trouble ordering and then navigating to payment and cart.

Date of experience: 2 March 2026

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Rod Bell
1 March 2026
Rated 5 out of 5 starsVerified

All in one store

Everything I needed in one place and easy to order.

Date of experience: 1 March 2026

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Carl Jsy
1 March 2026
Rated 5 out of 5 starsVerified

Great Service

As always, great customer service at great prices

Date of experience: 1 March 2026

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