Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedeasy to find what I needed, also the price is competitive. didn't have to fill all my details out. paid by paypal quick and easy. will probably use again,
Date of experience: 28 February 2026
Read this review on TrustpilotVerifiedgood price clear information on product
Date of experience: 28 February 2026
Read this review on TrustpilotVerifiedVery easy to order
Date of experience: 28 February 2026
Read this review on TrustpilotVerifiedEasy ordering system. The item arrived earlier than expected. Very happy!
Date of experience: 21 February 2026
Read this review on TrustpilotVerifiedEasy to find what I wanted, loyalty bonus meant I got £2.50 off, and shipping is 24hr royal mail (at extra cost).
This means that the price was cheaper than the closest competitor, with a more reliable method of delivery.
(Silly way to write the date, by the way)
Date of experience: 28 February 2026
Read this review on TrustpilotVerifiedQuick and easy
Date of experience: 28 February 2026
Read this review on TrustpilotVerifiedExcellent value and very good service
Date of experience: 27 February 2026
Read this review on TrustpilotVerifiedParts available and easy online transaction
Date of experience: 28 February 2026
Read this review on TrustpilotVerifiedEasy fast service
Date of experience: 27 February 2026
Read this review on TrustpilotVerifiedeasy to shop great product range
Date of experience: 25 February 2026
Read this review on Trustpilot
VerifiedThe advice from Karn
Date of experience: 24 February 2026
Read this review on TrustpilotVerifiedHad what I wanted at a price I could pay and I know from experience will arrive quite quickly.
Date of experience: 24 February 2025
Read this review on TrustpilotVerifiedAfter initial problems with the payment processor. I used a different card (both valid), and the transaction went through correctly. Subsequently everything went well, and the delivery arrived quickly and well packed.
Date of experience: 24 February 2026
Reply from Leisureshopdirect13 March 2026
Hi,
I’m really sorry to hear that you experienced an issue during checkout and appreciate you taking the time to share your feedback. We understand how frustrating it can be when a payment doesn’t seem to go through smoothly.
Our payment processor occasionally performs automatic security checks to help protect our customers from fraudulent activity. These checks can sometimes temporarily delay or block a payment, even when everything is fine with the card itself. I completely understand how confusing that can be, and I’m sorry for any inconvenience it caused.
I’ve checked your order details, and I’m pleased to confirm that it has been processed successfully and was dispatched shortly after being placed. Your item should be with you very soon.
We really value your feedback and will continue working with our payment provider to make the checkout experience as simple and reliable as possible. If there’s anything still unresolved or if you’d like to discuss this in more detail, please don’t hesitate to contact us directly — we'el be more than happy to help.
Many thanks for your understanding, and I hope you’re happy with your purchase once it arrives.
Warm regards,
Ben
LeisureShopDirect
VerifiedExcellent service thanks
Date of experience: 23 February 2026
Read this review on TrustpilotVerifiedDelivered on time, well packed at a great price.
Date of experience: 13 February 2026
Read this review on TrustpilotVerifiedGood product easy transaction and super fast delivery 👍
Date of experience: 16 February 2026
Read this review on TrustpilotVerifiedGreat purchase first class service fast delivery
Date of experience: 13 October 2025
Read this review on TrustpilotVerifiedExcellent, superfast despatch & delivery ,recommended 👏
Date of experience: 16 February 2026
Read this review on TrustpilotVerifiedFast delivery and easy ordering.
Date of experience: 12 February 2026
Read this review on TrustpilotVerifiedSwift & efficient
Date of experience: 21 February 2026
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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