Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

B Davies
20 February 2026
Rated 5 out of 5 starsVerified

A really quick delivery of what ordered…

A really quick delivery of what ordered will use again

Date of experience: 12 February 2026

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GARY PESTICCIO
20 February 2026
Rated 5 out of 5 starsVerified

Caravan show email offer

used a Caravan show email offer

Date of experience: 20 February 2026

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Clive Harrison
18 February 2026
Rated 5 out of 5 starsVerified

Easy to use website with lots to offer

Easy to use website with lots to offer

Date of experience: 18 February 2026

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Gary Forster
18 February 2026
Rated 5 out of 5 starsVerified

Dometic Fridge Vent Covers

Dometic Fridge Vent Covers were easy to find on the website and competitively priced. Ordering process simple and goods were delivered at least 3 working days ahead of their schedule. Very pleased with items when they came.

Date of experience: 11 February 2026

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David Fryatt
18 February 2026
Rated 5 out of 5 starsVerified

Tv arrived very quickly

Tv arrived very quickly, thank you.

Date of experience: 7 February 2026

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Sharon Mitchell
18 February 2026
Rated 5 out of 5 starsVerified

Great site for caravan extras

Great site for caravan extras. Easy to navigate and great prices. Quick delivery times.

Date of experience: 18 February 2026

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Mrs Susan Goddard
17 February 2026
Rated 5 out of 5 starsVerified

I found what I wanted and it will be…

I found what I wanted and it will be delivered next day

Date of experience: 16 February 2026

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Barrie
16 February 2026
Rated 5 out of 5 starsVerified

Good instructions re product on…

Good instructions re product on website. Easy process for returning customer.

Date of experience: 10 February 2026

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Michael Caballes
16 February 2026
Rated 5 out of 5 starsVerified

Only business that stocks the part I am…

Only business that stocks the part I am ordering. Order process was very easy.

Date of experience: 16 February 2026

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Andrew
15 February 2026
Rated 4 out of 5 starsVerified

Good price and good product

Good price and good product - postage too expensive

Date of experience: 15 February 2026

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Valued Customer
15 February 2026
Rated 5 out of 5 starsVerified

Very good service and excellent quality…

Very good service and excellent quality product highly recommend

Date of experience: 15 February 2026

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Denise Dolby
15 February 2026
Rated 4 out of 5 starsVerified

Site was a little hard to navigate for…

Site was a little hard to navigate for an international buyer.

Date of experience: 15 February 2026

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private customer
14 February 2026
Rated 4 out of 5 starsVerified

Review

Fairly easy to find what was needed plus very easy checkout process.

Date of experience: 14 February 2026

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Edward PULHAM
14 February 2026
Rated 5 out of 5 starsVerified

So easy and they communicate really…

So easy and they communicate really well to let you know the post etc

Date of experience: 14 February 2026

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