Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mr Stephen Roy
13 February 2026
Rated 5 out of 5 starsVerified

Great service and product

Great service and product

Date of experience: 3 February 2026

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Michael Humphrey
13 February 2026
Rated 5 out of 5 starsVerified

Cheapest price available

Cheapest price available

Date of experience: 13 February 2026

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Ray Wyper
12 February 2026
Rated 5 out of 5 starsVerified

Advertised at a competitive price

Advertised at a competitive price, answered my query promptly and delivered the ordered product (caravan door canopy) as advised. Product received in good condition. I would use this company again without hesitation.

Date of experience: 5 February 2026

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Alison Martin
12 February 2026
Rated 5 out of 5 starsVerified

Easy to find parts

Easy to find parts. Will see how quick delivery is.

Date of experience: 12 February 2026

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Valued Customer
11 February 2026
Rated 5 out of 5 starsVerified

Very good service and excellent quality…

Very good service and excellent quality product highly recommend would buy again.

Date of experience: 11 February 2026

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Mark Harris
11 February 2026
Rated 5 out of 5 starsVerified

Great service

Cheers Leisureshop direct. Arrived in good time. Great service.

Date of experience: 4 February 2026

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Mrs Joanne Siviter
11 February 2026
Rated 5 out of 5 starsVerified

Fast efficient service and the item was…

Fast efficient service and the item was just what we needed

Date of experience: 4 February 2026

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Jenny Gentry
10 February 2026
Rated 5 out of 5 starsVerified

goods arrived very quickly.

goods arrived very quickly.

Date of experience: 29 January 2026

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GOMEZ MATE
10 February 2026
Rated 5 out of 5 starsVerified

Todo bien.

Todo bien.
Como sugerencia deberia aparecer el costo de envio antes de rellenar todos los campos.

Date of experience: 10 February 2026

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R Murray
10 February 2026
Rated 5 out of 5 starsVerified

Deliver was fast but we had a problem…

Deliver was fast but we had a problem as the box had been opened and items were missing. After a back and forth with the delivery company we managed to get the matter resolved. It is good to see that when things go wrong that corrective action is taken promptly.

Date of experience: 3 February 2026

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Allan
10 February 2026
Rated 5 out of 5 starsVerified

Goods came as promised on time and well…

Goods came as promised on time and well packaged.

Date of experience: 2 February 2026

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Ian
9 February 2026
Rated 4 out of 5 starsVerified

I found the Remis product I needed and…

I found the Remis product I needed and purchased online without issue.

Date of experience: 1 February 2026

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Mrs Armstrong
9 February 2026
Rated 5 out of 5 starsVerified

Found items easily on website

Found items easily on website. Have been searching for these fridge shelves for weeks and was told about this company at the Scottish Caravan and camping show.

Date of experience: 8 February 2026

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Gary Langford
8 February 2026
Rated 5 out of 5 starsVerified

I found what I was looking for and it…

I found what I was looking for and it was easy to buy.

Date of experience: 8 February 2026

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tim broadhead (titim.uk.0cc4rqpm)
8 February 2026
Rated 5 out of 5 starsVerified

Thetford Spares

easy to locate what I needed and at a reasonable price

Date of experience: 8 February 2026

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