Customer Reviews

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Ella
29 October 2025

Have used this company many times

Have used this company many times for caravan spares. Ordered the C- line usb-A 2nd gen /usb-C socket as an upgrade to the Swift installed Berker anthracite double usb-A white 1st gen socket installed in the centre binnacle. The square shape is same size as the Berker and sits flush with the facia. Very pleased with fit. Their technical department also helped with identifying the Berker switches that connect to the control panel cambus- Berker 12v single Momentary to replace a damaged bedside one.

Date of experience: 27 October 2025

The largest online selection of spares for your Caravan or Motorhome

Review summary

What people talk about most

Product

Order

Delivery service

Website

User experience

Have used this company many times

Easy to use had the spare part for my…

Excellent website

Best top seller place for spare parts And good…

Full I formation

Easy as always

Always great company to deal with

Good price for the items that I wanted.

Excellent customer service

Good prices quick delivery

Great service for international order…

Always good to deal with

Well priced.. quickly processed order

Very good

Great details on web site so I was…

This is how customer service should be!

Fairly easy to navigate and amend order…

Caravan Waste Bin

Fast delivery and great customer…

Excellent service

SUPPORT

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