Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Anon
7 November 2025
Rated 5 out of 5 starsVerified

Able to find what I needed

Able to find what I needed, order it and have it delivered to me within 4 days! Can’t really ask for more!!

Date of experience: 31 October 2025

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Keith Burns
6 November 2025
Rated 5 out of 5 starsVerified

The easy to use web site made…

The easy to use web site made negotiation quick.

Date of experience: 6 November 2025

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Mark B
6 November 2025
Rated 4 out of 5 starsVerified

Good website fast delivery offered

Good email communication offered fast delivery

Date of experience: 6 November 2025

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Janice
5 November 2025
Rated 5 out of 5 starsVerified

Found the part I was looking for with…

Found the part I was looking for with ease and in stock

Date of experience: 5 November 2025

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MR MIKE HATTERSLEY
5 November 2025
Rated 4 out of 5 starsVerified

Difficult navigating

Difficult navigating the process, but managed eventually

Date of experience: 5 November 2025

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Robert Anderson
5 November 2025
Rated 4 out of 5 starsVerified

located item

Had spent a long time looking at other sites to find the item I was looking for with no luck. Came across your site and there it was :-).

Date of experience: 5 November 2025

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Michael Hill
5 November 2025
Rated 5 out of 5 starsVerified

My second purchase

This the second cover I have purchased from this company extremely pleased with the quality and price

Date of experience: 5 November 2025

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Mr Peter Waller
4 November 2025
Rated 5 out of 5 starsVerified

Motorhome roof vents

The roof vent lights on our motorhome have deteriorated so much that they needed replacing. However the original ones are no longer available so L.S.D. recommended alternatives, which were ordered and received a couple of days later. Good service. Would recommend. Thanks.

Date of experience: 24 October 2025

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Welshscot
4 November 2025
Rated 5 out of 5 starsVerified

Excellent service

Excellent service. Able to source the part I was looking for at a good price.

Date of experience: 4 November 2025

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Mr Nick Edwards
3 November 2025
Rated 5 out of 5 starsVerified

Great service

Great service, good prices and good quality products

Date of experience: 27 October 2025

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Mr kevin johnson
3 November 2025
Rated 5 out of 5 starsVerified

Delivery Quick

The delivery was for the Thursday but i was very surpried when it got delivered a day early, product delivered was as expected so no issue, just waiting for the right time to install them.

Date of experience: 27 October 2025

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Keith Knee
3 November 2025
Rated 5 out of 5 starsVerified

Excellent service and price

Product came quickly and was well packaged.

Date of experience: 23 October 2025

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Sparky
1 November 2025
Rated 5 out of 5 starsVerified

Easy web site simple to order.

Easy web site simple to order.

Date of experience: 1 November 2024

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Stewart Allan
1 November 2025
Rated 5 out of 5 starsVerified

The part I needed was in stock and…

The part I needed was in stock and quick delivery as well.

Date of experience: 1 November 2025

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Barbara Allum
1 November 2025
Rated 4 out of 5 starsVerified

Motorhome cover Easy to order and arrived within a few…

Easy to order and arrived within a few days. The quality of the Motorhome cover is very good. We have put it on our Motorhome today and it went on easily. There are plenty of straps attached to make sure it is secure. The only problems was with the zips which we found were not as good quality as the previous Maypole covers that we have had. They tended to stick when using them, one of which broke on first attempt.

Date of experience: 1 November 2025

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Gary Colegate
1 November 2025
Rated 5 out of 5 starsVerified

Good price and easy product selection

There was a good discount on the motorhome cover and it was even cheaper than Amazon even though I get free postage with my prime membership.
The product specific feedback was exceptional and it helped me to decide on which product size to select as I was borderline between two sizes.

Date of experience: 1 November 2025

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Malcolm Nash
1 November 2025
Rated 5 out of 5 starsVerified

Fast and easy online ordering

Fast and easy online ordering, less than 5 minutes from ordering to paying.

Date of experience: 11 January 2025

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Iain Peacock
30 October 2025
Rated 5 out of 5 starsVerified

ease of use quick delivery

ease of use quick delivery

Date of experience: 30 October 2025

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