Phil
8 September 2025
8 September 2025
VerifiedEasy to navigate around website
Easy to navigate around website, and had exactly what I was after.
Date of experience: 9 August 2025
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedEasy to navigate around website, and had exactly what I was after.
Date of experience: 9 August 2025
Read this review on TrustpilotVerifiedQuick efficient delivery part was spot on and packaged well
Date of experience: 29 August 2025
Read this review on TrustpilotVerifiedvery easy to find and order item
Date of experience: 7 September 2025
Read this review on TrustpilotVerifiedAble to follow diagrams to track down part number.
Date of experience: 7 September 2025
Read this review on TrustpilotVerifiedExcellent experience buying a family tent from Leisureshopdirect. Their website was very straightforward to use, the price was great, and delivery was speedy. Extremely positive all round - many thanks!
Date of experience: 30 August 2025
Read this review on TrustpilotVerifiedFair price quick delivery . Just needed new pcb connectors for the toilet circuit board as old ones corroded . Worked well thanks
Date of experience: 29 August 2025
Read this review on TrustpilotVerifiedeasy to find part and process for delivery
Date of experience: 6 September 2025
Read this review on TrustpilotVerifiedGreat service. Fast delivery.
Date of experience: 25 August 2025
Read this review on TrustpilotVerifiedAll the parts available from one source.
Date of experience: 5 September 2025
Read this review on TrustpilotVerifiedGood pre-sales advice, unlike the useless AI support bot at Thetford. Good price, well packaged and delivered quickly.
Date of experience: 29 August 2025
Read this review on TrustpilotVerifiedVery helpful and answer queries quickly
Date of experience: 5 September 2025
Read this review on TrustpilotVerifiedEasy and fast
Date of experience: 5 September 2025
Read this review on TrustpilotVerifiedprompt reply to email enquiry and part ordering
Date of experience: 9 May 2025
Read this review on TrustpilotVerifiedLovely product, good price and prompt delivery 👍
Date of experience: 28 August 2025
Read this review on TrustpilotVerifiedEasy checkout
Date of experience: 4 September 2025
Read this review on Trustpilot
Verifiedyou had the part diagram
Date of experience: 9 April 2025
Read this review on TrustpilotVerifiedIt was easy to find what was needed on the website, they were able to get stock, priced reasonably and they got it sent out promptly. What more could you ask.
Date of experience: 26 August 2025
Read this review on TrustpilotVerifiedGood range of products but the descriptions could be much more helpful. I know this might take a lot of effort but I pulled out of buying 12V fluorescent tubes because they only stated 12in when I need 288mm, and the conversion is not correct. They didn't even describe them as 12V.
Date of experience: 3 September 2025
Read this review on TrustpilotVerifiedFound the part I wanted
Date of experience: 3 September 2025
Read this review on TrustpilotVerifiedWas after changing the water inlet connector and saw the holding lugs that hold the connector in place for just a few quid. Hopefully I'll get it fixed and save £40
Date of experience: 3 September 2025
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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