Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

P M Bennett
21 September 2025
Rated 5 out of 5 starsVerified

Simple and straight forward

Easy to find what I was looking for, to order and pay for it

Date of experience: 21 September 2025

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Gilbert
20 September 2025
Rated 5 out of 5 starsVerified

A big thank you

A big thank you for making these old spare parts available again.

Date of experience: 20 September 2025

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Colin Whitewick
19 September 2025
Rated 5 out of 5 starsVerified

Have exactly what I needed and at a…

Have exactly what I needed and at a good price value for my money.

Date of experience: 19 September 2025

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Louise Clarke
19 September 2025
Rated 5 out of 5 starsVerified

Thank you fast delivery

Thank you fast delivery, 1st time caravan owner so I'll be back for more parts.

Date of experience: 12 September 2025

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Steve Bradford.
18 September 2025
Rated 5 out of 5 starsVerified

very easy website to use

very easy website to use

Date of experience: 18 September 2025

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Edward
18 September 2025
Rated 5 out of 5 starsVerified

Had the parts I needed

Had the parts I needed, perhaps mor crucially gave data so I could be confident I ordered the correct parts.

Date of experience: 18 September 2025

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Mr Michael Cuthbertson
18 September 2025
Rated 5 out of 5 starsVerified

Good product and service

Good product and service

Date of experience: 11 September 2025

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Graham Hellings
18 September 2025
Rated 5 out of 5 starsVerified

very easy to purchase item

very easy to purchase item

Date of experience: 18 September 2025

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Matt West
17 September 2025
Rated 5 out of 5 starsVerified

Easy to use website

Easy to use website, good price and quick delivery options

Date of experience: 16 September 2025

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GEORGE D BARRATT
16 September 2025
Rated 5 out of 5 starsVerified

Good System to buy item.

Very easy to find and order item.

Date of experience: 16 September 2025

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Bill Lowes
15 September 2025
Rated 5 out of 5 starsVerified

got what I wanted when you said I would

got what I wanted when you said I would

Date of experience: 8 September 2025

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Peter. A1gypsy
15 September 2025
Rated 5 out of 5 starsVerified

Everything I needed. Awesome

All items available immediately or on way to warehouse. All items identified easily and accurately.

Date of experience: 15 September 2025

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Suzanne Stevenson
15 September 2025
Rated 5 out of 5 starsVerified

very good and super fast delivery

very good and super fast delivery

Date of experience: 8 September 2025

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Peter Lucas
14 September 2025
Rated 5 out of 5 starsVerified

A brilliant company to deal with

A brilliant company to deal with, always efficient.

Date of experience: 14 September 2025

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