Jane Michelle Hasler
3 September 2025
3 September 2025
Verifiedeasy to navigate
easy to navigate
Date of experience: 9 March 2025
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedeasy to navigate
Date of experience: 9 March 2025
Read this review on TrustpilotVerifiedEasy to use website and easy to purchase
Date of experience: 9 March 2025
Read this review on TrustpilotVerifiedGreat customer assistance, despite no contact number. I will defiantey reccomend to My Motorhome Bubble my Facebook group as well
Date of experience: 3 September 2025
Read this review on TrustpilotVerifiedEasy to find what i needed, easy checkout
Date of experience: 3 September 2025
Read this review on TrustpilotVerifiedFantastic to deal with
Date of experience: 2 August 2025
Read this review on TrustpilotVerifiedGood experience so far, excellent communication with sales team although only online.
Date of experience: 9 February 2025
Read this review on Trustpilot
VerifiedEasy to use.
Date of experience: 2 September 2025
Read this review on TrustpilotVerifiedPaid for next day delivery and got it! Pleased that an important item was held in stock. Recommend that they are looked at first if you need urgent items
Date of experience: 26 August 2025
Read this review on TrustpilotVerifiedI have placed a number of orders with Leisure Shop Direct. They are always competitive on price. What I like the most is the clarity and options for delivery so you feel confident that you will get your purchase in time.
Date of experience: 9 February 2025
Read this review on TrustpilotVerifiedSimple easy process with great range of products
Date of experience: 2 September 2025
Read this review on TrustpilotVerifiedThe item l requested was the only one in stock,and was offered at the best price on line.
Date of experience: 9 March 2025
Read this review on TrustpilotVerifiedSpeedy delivery
Date of experience: 26 August 2025
Read this review on TrustpilotVerifiedIt would be more helpful to have some info in the product description, e.g. the main product dims.in mm. I had to work the the RAL number only & assume the rest.
Date of experience: 2 September 2025
Read this review on TrustpilotVerifiedEasy to use website and ordering
Date of experience: 1 September 2025
Read this review on TrustpilotSo far so good they dispatched the thing that I wanted and hopefully it will arrive in time but I really would like to see The answering the phones. It’s not a big thing to have somebody to speak to. It would’ve saved me a lot of time and them a bit of time too
It was a £1600 item
Needs better customer support service
Date of experience: 1 September 2025
Read this review on TrustpilotVerifiedGood range of items at sensible prices
Date of experience: 1 September 2025
Read this review on TrustpilotVerifiedNo nonsense good on time delivery at right price.
Date of experience: 25 August 2025
Read this review on TrustpilotVerifiedAll went to plan
Date of experience: 1 September 2025
Read this review on TrustpilotVerifiedI felt postage was a little expensive
Date of experience: 1 September 2025
Read this review on TrustpilotVerifiedHad what we required and could deal with delivering to an alternative address as we are away from home on holiday.
Many thanks.
Steve G.
Date of experience: 31 August 2025
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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