Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Jay B
13 September 2025
Rated 5 out of 5 starsVerified

This has been a life changing…

This has been a life changing experience - I found what I wanted, at a good price too...

Date of experience: 13 September 2025

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Debra Nelmes
13 September 2025
Rated 5 out of 5 starsVerified

good supply of products and easy to buy…

good supply of products and easy to buy online

Date of experience: 13 September 2025

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Darren Southall
12 September 2025
Rated 5 out of 5 starsVerified

Easy to buy

Easy to buy, great communication, reply to emails quickly, great website

Date of experience: 12 September 2025

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Linda
12 September 2025
Rated 5 out of 5 stars

Outstanding Service

I would like to say how pleased we were with your service, from the ease of ordering, through detailed communications of processing and delivery. The Remitop was as ordered and we found your costings for both the product and delivery very fair

Date of experience: 7 September 2025

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Gilly Hunter
11 September 2025
Rated 5 out of 5 starsVerified

Very easy to order

Very easy to order, the only shop that recognised the product I was looking for.

Date of experience: 11 September 2025

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Peter Huggins
11 September 2025
Rated 5 out of 5 starsVerified

Looked for a replacement water inlet…

Looked for a replacement water inlet connector and found that I could get the part to repair my original one at a fraction of the cost. Part came within 2 days and all good.

Date of experience: 3 September 2025

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Mr PM Thomas
10 September 2025
Rated 5 out of 5 starsVerified

Additional parts req

The amount of parts avalible

Date of experience: 9 September 2025

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Mr D
10 September 2025
Rated 5 out of 5 starsVerified

Ordered an accumulator and delivered…

Ordered an accumulator and delivered next day, what more can you ask?

Date of experience: 3 September 2025

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William HEWINGS
10 September 2025
Rated 5 out of 5 starsVerified

the web site is first class.the check…

the web site is first class.the check out is clear and easy.

Date of experience: 10 September 2025

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Jeremy Chattaway
10 September 2025
Rated 5 out of 5 starsVerified

Easy online catalogue and good choice…

Easy online catalogue and good choice of items in stock.

Date of experience: 9 September 2025

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deborah
9 September 2025
Rated 5 out of 5 starsVerified

simply found product i wanted and easy…

simply found product i wanted and easy process to order .

Date of experience: 9 September 2025

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Debbie Watson
9 September 2025
Rated 5 out of 5 starsVerified

Had exactly what I needed....

Had exactly what I needed and fortunately the amount I needed in stock. Quick and easy to order via website and await goods within next 48 hours via Royal Mail.

Date of experience: 9 September 2025

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Peter Knight
8 September 2025
Rated 5 out of 5 starsVerified

I found the parts I wanted

I found the parts I wanted. Info on site is good

Date of experience: 9 August 2025

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Eddyk Bristol
8 September 2025
Rated 5 out of 5 starsVerified

Item in stock so no waiting

Item in stock so no waiting

Date of experience: 8 September 2025

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Dr Martin
8 September 2025
Rated 5 out of 5 starsVerified

Great website Found some obscure…

Great website Found some obscure parrts needed and at fair price , Looking forward to improving our MO HO 8.9.2025

Date of experience: 8 September 2025

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