Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Derek
24 August 2025
Rated 5 out of 5 starsVerified

Good value for money

Good value for money. They had the item that I was interested in in stock.

Date of experience: 24 August 2025

Read this review on Trustpilot
Wesley Mcfarland
24 August 2025
Rated 5 out of 5 starsVerified

Very good service and fast delivery

Very good service and fast delivery, very happy with this company and I will not hesitate to use this company for further purchases. Thank you for a wonderful product

Date of experience: 29 July 2025

Read this review on Trustpilot
Mark
23 August 2025
Rated 5 out of 5 starsVerified

Thetford c250 mechanism

Great description of item, swift communication and dispatching of item.

Date of experience: 16 August 2025

Read this review on Trustpilot
Linda
23 August 2025
Rated 5 out of 5 starsVerified

The product I needed was easy to find

The product I needed was easy to find, readily available and the transaction was simple to follow.

Date of experience: 23 August 2025

Read this review on Trustpilot
John Neve
23 August 2025
Rated 5 out of 5 starsVerified

Products I wanted were available and…

Products I wanted were available and well-priced. Delivery cost reasonable.

Date of experience: 23 August 2025

Read this review on Trustpilot
Brian Rogers
23 August 2025
Rated 5 out of 5 starsVerified

Always a pleasure doing Business with…

Always a pleasure doing Business with this company thank you guys

Date of experience: 23 August 2025

Read this review on Trustpilot
MR DAVID RUSHFORTH
23 August 2025
Rated 5 out of 5 starsVerified

Great service and quick delivery.

Great service and quick delivery.

Date of experience: 15 August 2025

Read this review on Trustpilot
ROGER MERRIMAN
23 August 2025
Rated 5 out of 5 starsVerified

Good service

Good service, advised when the component was despatched. Even Royal Mail 24 kept to their side of the deal as the package arrived on time.

Date of experience: 13 August 2025

Read this review on Trustpilot
Helena Smith
23 August 2025
Rated 5 out of 5 starsVerified

Reliable and well priced

I have bought various items and spares from leisureshop - with some quite hard to find elsewhere. The cost usually compares favourably and their delivery is prompt.

Date of experience: 22 August 2025

Read this review on Trustpilot
NEIL BOURNE
22 August 2025
Rated 4 out of 5 starsVerified

Helpful company and got back to me…

Helpful company and got back to me quickly

Date of experience: 22 August 2025

Read this review on Trustpilot
Martin Alderson
22 August 2025
Rated 5 out of 5 starsVerified

Excellent service

Excellent service, prompt delivery, very happy and would definitely recommend.

Date of experience: 15 August 2025

Read this review on Trustpilot
sean flynn
22 August 2025
Rated 5 out of 5 stars

Had a payment issue on their website

Had a payment issue on their website. After contacting them, it was quickly resolved. Easy to deal with.

Date of experience: 22 August 2025

Read this review on Trustpilot
gary bowden
22 August 2025
Rated 5 out of 5 starsVerified

bought a caravan water pump ,cost…

I bought a caravan water pump ,cost £44 ,everywhere else I looked was between £60 and £80 , postage was reasonable and delivery was fast , would definitely recommend

Date of experience: 15 August 2025

Read this review on Trustpilot
Linda
22 August 2025
Rated 5 out of 5 starsVerified

Ease of use for ordering and clear…

Ease of use for ordering and clear product description.

Date of experience: 22 August 2025

Read this review on Trustpilot
Christopher hatherly
22 August 2025
Rated 5 out of 5 stars

Made a purchase of a cartridge for my…

Made a purchase of a cartridge for my caravan tap had what I need great service and price fast delivery this company is what you need for parts of other bits for you caravan or motorhome worth keeping their Web page in your favourites.

Date of experience: 6 August 2025

Read this review on Trustpilot
Pat Meehan
21 August 2025
Rated 5 out of 5 starsVerified

General feedback

This is a good company. Very good for advice and feedback to questions. Good products.

Date of experience: 11 August 2025

Read this review on Trustpilot
Steve
21 August 2025
Rated 5 out of 5 starsVerified

Cheapest on the Internet by far

Cheapest on the Internet by far

Date of experience: 20 August 2025

Read this review on Trustpilot