Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

caseybarry
21 August 2025
Rated 5 out of 5 starsVerified

Good service with my order arriving on…

Good service with my order arriving on time and in good condition

Date of experience: 11 August 2025

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Billy McMurray
21 August 2025
Rated 5 out of 5 starsVerified

Remis parts

They had just the spare parts I needed to repair a Remis roof light. many thanks

Date of experience: 20 August 2025

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JOHN
21 August 2025
Rated 5 out of 5 starsVerified

very clear website and good price

very clear website and good price, delivery options

Date of experience: 21 August 2025

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Mr clifford dean
21 August 2025
Rated 5 out of 5 starsVerified

good product fast delivery

good product fast delivery

Date of experience: 12 August 2025

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Shaun Underwood
21 August 2025
Rated 5 out of 5 starsVerified

Recent order

Item ordered and it was delivered on the day it was promised. No issues and will use the company again

Date of experience: 14 August 2025

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Louise Spence
21 August 2025
Rated 5 out of 5 stars

I recently left a review after not…

I recently left a review after not receiving a discount code. The company have since been in touch and have been amazing. They apologised for the technical glitch and kindly reimbursed me the discount I would have received. The product I bought was great quality and delivery was easy and quick. I would definitely recommend this company and I will be using them again. 😀

Date of experience: 14 August 2025

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Justin Green
20 August 2025
Rated 5 out of 5 starsVerified

Good service and communication.

Good service and communication.

Date of experience: 20 August 2025

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Tom
19 August 2025
Rated 5 out of 5 starsVerified

Fast and efficient.

Good service and arrived on time. Very please with what I had ordered.

Date of experience: 12 August 2025

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Gerard Moy
19 August 2025
Rated 5 out of 5 starsVerified

fast response

fast response and exact part that was requested

Date of experience: 19 August 2025

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Simon Dobson
19 August 2025
Rated 5 out of 5 starsVerified

I miss ordered and Karen at Leisure…

I miss ordered and Karen at Leisure Shop Direct has been so helpful in sorting the issue

Date of experience: 19 August 2025

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Keith
19 August 2025
Rated 5 out of 5 starsVerified

Would shop again.

Item was an original manufacturer's part, reasonably priced. Delivery was quick. Overall, the service is excellent.

Date of experience: 11 August 2025

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Customer SYD FROM FALKIRK
18 August 2025
Rated 5 out of 5 starsVerified

Competitive pricing and quickly…

Competitive pricing and quickly dispatched and delivered. Extensive range if products on web site

Date of experience: 11 August 2025

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