21 August 2025
Good service with my order arriving on…
Good service with my order arriving on time and in good condition
Date of experience: 11 August 2025
Read this review on TrustpilotProtective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Good service with my order arriving on time and in good condition
Date of experience: 11 August 2025
Read this review on TrustpilotThey had just the spare parts I needed to repair a Remis roof light. many thanks
Date of experience: 20 August 2025
Read this review on Trustpilotvery clear website and good price, delivery options
Date of experience: 21 August 2025
Read this review on Trustpilotgood product fast delivery
Date of experience: 12 August 2025
Read this review on TrustpilotItem ordered and it was delivered on the day it was promised. No issues and will use the company again
Date of experience: 14 August 2025
Read this review on TrustpilotI recently left a review after not receiving a discount code. The company have since been in touch and have been amazing. They apologised for the technical glitch and kindly reimbursed me the discount I would have received. The product I bought was great quality and delivery was easy and quick. I would definitely recommend this company and I will be using them again. 😀
Date of experience: 14 August 2025
Read this review on TrustpilotEasy website to navigate
Date of experience: 20 August 2025
Read this review on TrustpilotEasy to use website
Date of experience: 20 August 2025
Read this review on TrustpilotGreat service
Date of experience: 13 August 2025
Read this review on TrustpilotGood service and communication.
Date of experience: 20 August 2025
Read this review on TrustpilotGood service and arrived on time. Very please with what I had ordered.
Date of experience: 12 August 2025
Read this review on Trustpilotfast response and exact part that was requested
Date of experience: 19 August 2025
Read this review on TrustpilotPrice, product and delivery
Date of experience: 12 August 2025
Read this review on TrustpilotI miss ordered and Karen at Leisure Shop Direct has been so helpful in sorting the issue
Date of experience: 19 August 2025
Read this review on TrustpilotEasy and nice.
Date of experience: 17 August 2025
Read this review on TrustpilotVery easy many thanks
Date of experience: 19 August 2025
Read this review on TrustpilotItem was an original manufacturer's part, reasonably priced. Delivery was quick. Overall, the service is excellent.
Date of experience: 11 August 2025
Read this review on TrustpilotEverything was copacetic
Date of experience: 11 August 2025
Read this review on Trustpilotquick & easy
Date of experience: 18 August 2025
Read this review on TrustpilotCompetitive pricing and quickly dispatched and delivered. Extensive range if products on web site
Date of experience: 11 August 2025
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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