Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Tuco Juan-Sanchez-Ramirez
13 August 2025
Rated 5 out of 5 starsVerified

Comet tap 10mm insert tails

Items was dispatched quickly, arrived on time and was as sent, excellent seller, would use again.

Date of experience: 5 August 2025

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Spence
12 August 2025
Rated 5 out of 5 starsVerified

Avtex 18.5 Smart pro tv for camper van

Simple to order what I wanted . Have older version of this tv, so fingers crossed it’s even better.

Date of experience: 12 August 2025

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Robert Baxter
11 August 2025
Rated 5 out of 5 starsVerified

quick and simple and safe

quick and simple and safe

Date of experience: 11 August 2025

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Mr Kenneth T Bone
11 August 2025
Rated 5 out of 5 starsVerified

Quality part,easy to deal with and…

Quality part,easy to deal with and delivered as promised thanks

Date of experience: 4 August 2025

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Customer SYD FROM FALKIRK
11 August 2025
Rated 5 out of 5 starsVerified

found what I needed in stock & ordered…

found what I needed in stock & ordered easily

Date of experience: 11 August 2025

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Brian
11 August 2025
Rated 5 out of 5 starsVerified

Ordered an obscure Dometic part good…

Ordered an obscure Dometic part good service.

Date of experience: 11 August 2025

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C. & M. P
11 August 2025
Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery. Parts ordered arrived and were exactly what I needed. Thank you

Date of experience: 30 July 2025

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Sam Jupp
10 August 2025
Rated 5 out of 5 starsVerified

Easy ordering

Quickly found what I was looking for, No problem ordering!

Date of experience: 10 August 2025

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Tina
9 August 2025
Rated 5 out of 5 starsVerified

Just what I needed

Just what I needed. The only place I could find the right high level brake light! Thank you.

Date of experience: 9 August 2025

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Andy A
9 August 2025
Rated 5 out of 5 starsVerified

Found the very thing I was looking for

Found the very thing I was looking for

Date of experience: 8 August 2025

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customer
8 August 2025
Rated 5 out of 5 starsVerified

Great site easy to use with great…

Great site easy to use with great prices.

Date of experience: 8 August 2025

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Gary Thomas
8 August 2025
Rated 5 out of 5 starsVerified

Easy to use website and quick delivery.

Easy to use website and quick delivery.

Date of experience: 29 July 2025

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Holly
8 August 2025
Rated 5 out of 5 starsVerified

Fast delivery

Fast delivery, convenient service. Tent is exactly as advertised.

Date of experience: 1 August 2025

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paul yates
8 August 2025
Rated 4 out of 5 starsVerified

Direct replacement for my original…

Direct replacement for my original awning light. Good price and delivery was prompt. Pleased with my purchase.

Date of experience: 29 July 2025

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JoyD
8 August 2025
Rated 5 out of 5 starsVerified

Very good service.

Initially had issues with product number being changed as it was entered but sent a message and this was resolved very quickly and service thereafter was excellent.

Date of experience: 6 August 2025

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Gregg Williams
8 August 2025
Rated 5 out of 5 starsVerified

Good easy to navigate around website

Good easy to navigate around website. Got the spare parts required at a very good price.

Date of experience: 8 August 2025

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Trevor Dawber
8 August 2025
Rated 5 out of 5 starsVerified

Easy access and i have used this dealer…

Easy access and i have used this dealer before and the service is excellent.

Date of experience: 8 August 2025

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