Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,279 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

lawrence frederick lewis
3 June 2025
Rated 5 out of 5 starsVerified

rear lamps

ordering on the internet was very easy to do will use again

Date of experience: 3 June 2025

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Paul
2 June 2025
Rated 4 out of 5 starsVerified

Easy to use site and well stocked with…

Easy to use site and well stocked with good value parts.

Date of experience: 2 June 2025

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CRAIG DOUGLAS
2 June 2025
Rated 5 out of 5 starsVerified

Good pricing and quick post

Good pricing and quick post

Date of experience: 6 January 2025

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Mr Tam Mair
1 June 2025
Rated 5 out of 5 starsVerified

Well done guys

Accurate description of item and fast dispatch and delivery well done guys

Date of experience: 22 May 2025

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Janet Collins
1 June 2025
Rated 5 out of 5 starsVerified

Replacement curtain track Easy quick ordering

Easy quick ordering

Date of experience: 31 May 2025

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MR DAVID MCMEECHAN
31 May 2025
Rated 5 out of 5 starsVerified

Excellent prices and customer service

Excellent prices and customer service. Everything you need for caravans in one place.

Date of experience: 20 May 2025

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Michael Crisp
30 May 2025
Rated 5 out of 5 starsVerified

Vision Plus 21.5 " 12v tv

Excellent quick order processing and delivery.
Super quality little television at lowest price online.

Very pleased.

Date of experience: 23 May 2025

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Richard Atkinson
30 May 2025
Rated 5 out of 5 starsVerified

really straight forward website

really straight forward website

Date of experience: 30 May 2025

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