Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,280 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Miss March
27 May 2025
Rated 5 out of 5 starsVerified

Very pleased with our purchase

Very pleased with our purchase.
The order was so easy and arrived when expected.
We tested the tent at the weekend and we're overjoyed.
Thank you!
Will be buying more soon

Date of experience: 20 May 2025

Read this review on Trustpilot
John Perry
27 May 2025
Rated 5 out of 5 starsVerified

On line order

Such an easy website to use and pain free ordering

Date of experience: 27 May 2025

Read this review on Trustpilot
Anthony Hellewell
27 May 2025
Rated 5 out of 5 starsVerified

parts are easy to find and identify due…

parts are easy to find and identify due to parts categorised by make and model

Date of experience: 27 May 2025

Read this review on Trustpilot
Alan Brown
27 May 2025
Rated 5 out of 5 starsVerified

Simple to order and good value item

Simple to order and good value item

Date of experience: 27 May 2025

Read this review on Trustpilot
John
27 May 2025
Rated 5 out of 5 starsVerified

Easy to order and item was at a good…

Easy to order and item was at a good price

Date of experience: 27 May 2025

Read this review on Trustpilot
alan vallis
27 May 2025
Rated 5 out of 5 starsVerified

A very detailed website

A very detailed website. Ordering & checkout was nice and straightforward.

Good postage rates.

Date of experience: 27 May 2025

Read this review on Trustpilot
Christine Walton
26 May 2025
Rated 5 out of 5 starsVerified

I was told my 5% discount would expire…

I was told my 5% discount would expire today but I wasn't able to use it, very disappointed. I received an apology and the 5% discount was quickly paid back into my bank account. Great service.

Date of experience: 26 May 2025

Reply from Leisureshopdirect6 June 2025

Hi,

I am sorry to hear that, but having looked into your order notes, I am glad this has now been sorted for you.

Thank you.

Read this review on Trustpilot
Sonic
26 May 2025
Rated 5 out of 5 starsVerified

Easy ordering and product cheaper than…

Easy ordering and product cheaper than other places.

Date of experience: 26 May 2025

Read this review on Trustpilot
Mr David Williams
26 May 2025
Rated 5 out of 5 starsVerified

Great price and quick professional…

Great price and quick professional service

Date of experience: 19 May 2025

Read this review on Trustpilot
Louise Harvey
26 May 2025
Rated 5 out of 5 starsVerified

Clear explaination of product

Clear explaination of product

Date of experience: 26 May 2025

Read this review on Trustpilot
Mr Cameron
26 May 2025
Rated 4 out of 5 starsVerified

took a while to recieve discount code

took a while to recieve discount code

Date of experience: 21 May 2025

Read this review on Trustpilot