Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedDeliver was speedy and the tap arrived in good condition. I ordered a 27mm tap for a 33mm hole but that was my mistake and it fitted ok. It did make the supply pipes close together so I would advise to be careful that you order the correct size.
Date of experience: 14 May 2025
Read this review on TrustpilotVerifiedExcellent and quick service
Date of experience: 14 May 2025
Read this review on TrustpilotVerifiedDelivered as forecast with care.
Date of experience: 8 May 2025
Read this review on TrustpilotVerifiedHappy with this new bracket,fast delivery and great price and fitted just fine….
Date of experience: 13 May 2025
Read this review on TrustpilotVerifiedFirst time buyer from Leisureshopdirect. Had a very good experience in that I needed to return two Outwell chairs (nothing wrong with them, our circumstances changed). Claire was excellent to deal with when a small problem arose. Refunded very quickly. I would definitely recommend this company and will be buying from them again.
Date of experience: 18 April 2025
Read this review on TrustpilotVerifiedFast delivery and no problem at all!
Date of experience: 9 May 2025
Read this review on TrustpilotVerifiedPrompt delivery, easy website to use. Good communication about the order.
Date of experience: 7 May 2025
Read this review on TrustpilotVerifiedExcellent deal on this caravan fridge vent grill mesh, and delivered with super fast service; top seller all round and I highly recommend Leisureshopdirect. 👏👍
Date of experience: 6 May 2025
Read this review on TrustpilotVerifiedVery satisfactory
Date of experience: 10 May 2025
Read this review on TrustpilotVerifiedLove our Isabella chairs and we had an excellent service from Leisure shop direct.
Date of experience: 3 May 2025
Read this review on TrustpilotVerifiedReally prompt service and when I made a mistake with my order it was all sorted before my order was dispatched.
Wouldn't hesitate to buy from Leisureshopdirect again.
Date of experience: 8 May 2025
Read this review on TrustpilotVerifiedPrompt delivery, goods in good order well packed
Date of experience: 8 May 2025
Read this review on TrustpilotVerifiedVery easy to find the product i was looking for
Date of experience: 15 May 2025
Read this review on TrustpilotVerifiedGood website and quick delivery.
Date of experience: 3 May 2025
Read this review on TrustpilotVery efficient and helpful when asking for advice by email. I dealt with Karen in customer services. Cannot speak highly enough. Order placed and on its way.
Date of experience: 13 May 2025
Read this review on TrustpilotVerifiedVery quick service easy to use website
Date of experience: 5 May 2025
Read this review on TrustpilotVerifiedGood price and fast delivery. Thankyou.
Date of experience: 5 May 2025
Read this review on TrustpilotVerifiedLeisureshop had the exact product I was looking for and at a reasonable price.
Fast packing and delivery so very pleased.
Date of experience: 5 May 2025
Read this review on TrustpilotVerifiedWe've been after a bigger tent for a while. Started checking out prices on the Vango Tacoma 800xl at Christmas time. Could not believe the price savings at Leisure direct, not a few pounds but a hundred pounds, compared with most other suppliers. Package arrived promptly, no damage, very pleased with the service. Very happy new customer.
Date of experience: 11 May 2025
Read this review on TrustpilotVerifiedThe turn around on the delivery, wasn't expecting the next day to be honest. Shipped out in a few hours of making the order.
Date of experience: 3 May 2025
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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